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2006
DOI: 10.1007/1-4020-5386-x_9
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End-User Development: The Software Shaping Workshop Approach

Abstract: In the Information Society, end-users keep increasing very fast in number, as well as in their demand with respect to the activities they would like to perform with computer environments, without being obliged to become computer specialists. There is a great request to provide end-users with powerful and flexible environments, tailorable to the culture, skills, and needs of a very diverse end-user population. In this chapter, we discuss a framework for End-User Development and present our methodology for desig… Show more

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Cited by 61 publications
(49 citation statements)
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References 28 publications
(46 reference statements)
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“…In designing the system prototype, we followed the SSW methodology, which foresees that all the involved stakeholders should actively participate to system design, being provided with suitable software environments, languages and tools to foster their personal and common reasoning about the development of systems that support end users' work [10], [11], [21]. These software environments are called Software Shaping Workshops (briefly, SSWs or workshops).…”
Section: The Developed Prototypementioning
confidence: 99%
See 1 more Smart Citation
“…In designing the system prototype, we followed the SSW methodology, which foresees that all the involved stakeholders should actively participate to system design, being provided with suitable software environments, languages and tools to foster their personal and common reasoning about the development of systems that support end users' work [10], [11], [21]. These software environments are called Software Shaping Workshops (briefly, SSWs or workshops).…”
Section: The Developed Prototypementioning
confidence: 99%
“…Thus, this approach fosters End-User Development and collaboration among all system stakeholders [22], [23]. To permit End-User Development, a new paradigm for the design of interactive systems is considered, called meta-design: professional developers act as meta-designers since, instead of developing the final interactive system, as in traditional design approach, they design software environments for the communities of stakeholders in the design team, who use such environments to collaborate in the whole life-cycle of an interactive system [11], [21], [24].…”
Section: The Developed Prototypementioning
confidence: 99%
“…SSWs are used in many application domains to help end users enhance application functionality. For example, a toolbox was provided for radiologists to create and share annotations for X-rays (Costabile et al, 2006) . Another example is tools provided for end users to perform basic content management tasks, such as tailoring web site contents and layout for different user groups.…”
Section:  Software Shaping Workhopmentioning
confidence: 99%
“…With this respect, the reuse of easily programmable UI components is a step forwards the provision of environments facilitating the End-User Development (EUD) of service-based interactive workspaces [10]. In general, EUD refers to the involvement of end users in the software development process, in order to modify and even create software artifacts [10,11,12]. EUD activities range from simple parameters setting to integration of pre-packaged components, up to extending the system by developing new components.…”
Section: Introductionmentioning
confidence: 99%