Employees’ Exploration of Complex Systems: An Integrative View

Older Adults Use of Online Health Information - Do They Even Try?

“…Whereas much of the research on post-adoptive behavior currently takes place in organizational settings examining the influence of the organizational environment in supporting employees innovative and exploratory IT behavior [e.g., 26,28,35], the roles of intrinsic and extrinsic motivations accounting for such variations have been examined in greater detail more recently. In this regard, it has been shown that perceived usefulness, a factor accounting for extrinsic motivation associated with favorable jobrelated outcomes, influences exploratory behavior [32,33].…”

“…What drives exploratory behavior in private settings, however, has not been examined yet. Moreover, despite the preliminary evidence that exploratory behavior can account for enhanced system use [26], Wang et al [37] call for further investigations of the behavioral outcomes of innovative IT behavior.…”

“…Drawing on the insights gained about post-adoptive behaviors, such as enhanced, extended, and innovative IT uses, in this research, we conceptualize 'Online Health Information Use' as a type of enhanced seniors' IT use as it reflects the notion of using more of technology's available features [26]. Precisely, 'Online Health Information Use' is here defined as the extend to which seniors obtain health-related information and support for health-related decision making with IT.…”

“…Towards this end, especially users' exploratory behavior has been advocated to promote enhanced system use [24,26]. Exploratory user behavior denotes the extent to which a user actively seeks new purposes of a given technology [26,28,31,32,33].…”

“…Towards this end, research in post-adoptive IT behavior [24] indicates that individuals' enhanced IT use (i.e., using new features) is to a large extent a result of their motivation and exploration [25,26]. To the extend that 'Online Health Information Use' represents a form of seniors' enhanced post-adoptive Internet use, motivation and exploration behavior might be helpful in understanding how health need and health literacy translate into seniors' online health information use.…”