Employee welfare and job satisfaction in the Sri Lankan hotel industry

Bandara, Saman; Abdeen, Fathima Nishara; Disaratna, Vijitha; Perera, B.A.K.S.

doi:10.1080/15623599.2020.1839705

Cited by 12 publications

(11 citation statements)

References 25 publications

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“…Third, this research highlights the mediating role of psychological well-being as a potential mediator and WHSMPs as a potential moderator in ameliorating the impact of fear of COVID-19 on both turnover intention and employee depression. Thus, the research brings significant insights and groundings to advance hospitality research in the areas of workplace health promotion ( Haid et al, 2022 ) and employee welfare ( Bandara et al, 2020 ) through WHSMPs and PWB. This provides future researchers with a new knowledge base that they can apply when conducting further research on how the COVID-19 pandemic has influenced the hotel industry.…”

Section: Discussionmentioning

confidence: 99%

“…Employees facing the pandemic constantly face physical and psychological stress on multiple fronts, bearing an immediate risk of being infected themselves first and transmitting the infection to their friends and family members consequently ( Salem et al, 2022 ). Hotel employees are more prone to these risks and, facing stressors such as enormous workloads, moral dilemmas, despair, and isolation, become vulnerable to fear, anxiety, and depression ( Bandara et al, 2020 ). COVID-19 has exposed the psycho-economic effects of job insecurity among hospitality employees and their psychological health, particularly depression when social support is low ( Aguiar-Quintana et al, 2021 ).…”

Section: Literature Reviewmentioning

confidence: 99%

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Fear of COVID-19, hotel employee outcomes and workplace health and safety management practices: Evidence from Sharm El-Sheikh, Egypt

Selem

Ahmad

Belwal

et al. 2022

Tourism and Hospitality Research

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This paper investigates the effect of fear of COVID-19 on employee turnover intention and depression, hypothesizing the mediating effect of psychological well-being and the moderating effect of workplace health and safety management practices. Data was gathered from 687 employees of five-star hotels in Sharm El-Sheikh using a structured survey instrument with time-lag approach. A partial least-square-based path modeling (PLS-PM) was applied to analyze the dataset. The findings reveal the partial mediation of psychological well-being in the relationships of fear of COVID-19 with both turnover intention and depression. While workplace safety and management practices significantly moderate the relationship between fear of COVID-19 and both turnover intentions, depression also mediates the relationship. The findings add to the existing literature on the effects of COVID-19 through the dual lenses of protection motivation theory and attribution theory. We can employ these findings to overcome issues of employee well-being in the hotel setting.

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Section: Discussionmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Fear of COVID-19, hotel employee outcomes and workplace health and safety management practices: Evidence from Sharm El-Sheikh, Egypt

Selem

Ahmad

Belwal

et al. 2022

Tourism and Hospitality Research

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“…The study's result of Bandara et al, (2020) revealed that the organisation providing shelters, restrooms, and lunchrooms has a substantial effect on employees' job satisfaction. Meanwhile, providing hygienic drinking water to their employees play a crucial role in an organisation, while cafeteria, cleanliness toilets and washrooms, first aid kits, changing and sitting room facilities seem to be important for job satisfaction among the employees in the organisation.…”

Section: Review Of Related Studiesmentioning

confidence: 98%

Effect of Statutory Labour Welfare Schemes on Employees’ Job Satisfaction in Tamil Nadu State Transport Corporation (TNSTC), Kumbakonam Division

Maheswari¹,

Tamizharasi²

2021

QIJCM

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This study aims to investigate the effect of statutory labour welfare schemes on employees' job satisfaction at the TNSTC, Kumbakonam Division. To conduct the study, 100 people were randomly selected using the Convenient Sample Method from five different departments such as Personnel, Industrial Relations, Operation & Commercial, Technical Section, and Material. The findings of the study show that the fitted model accounts for 31.3 per cent of the variability in overall employees' satisfaction with their job concerning the statutory labour welfare schemes given by the TNSTC, Kumbakonam division. It is concluded that among the six statutory labour welfare scheme variables of TNSTC, the Kumbakonam division is used to predict the effect on overall employee's job satisfaction. The availability of a First Aid Appliance facility has a substantial impact on employee job satisfaction concerning statutory labour welfare schemes. However, the remaining variable namely Medical, Canteen, Washing, Waiting Hall, Rest & Lunchroom facilities were not made any significant impact on overall employee's job satisfaction.

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“…The benefit is a factor that many people care about when choosing a job and it has a significant impact on employees' job satisfaction (Gabriel and Nwaeke, 2015). Bandara et al (2022) found that benefits such as bonuses on holidays, health insurance, social insurance, full benefits of vacation, sightseeing tours, etc. have a positive impact on employees' job satisfaction.…”

Section: Impact Of Benefits On Satisfaction and Loyaltymentioning

confidence: 99%

What determines employees’ job satisfaction and loyalty? Evidence from Vietnamese enterprises

Trinh¹,

Van²,

Nguyen³

2023

Int. j. adv. appl. sci.

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Job satisfaction and loyalty of employees are key determinants for the sustainable development of the business. This study specifies factors that influence employee loyalty with employee happiness serving as a mediator. The sample survey involved 369 employees in different industries in Vietnam. The empirical results show that wages, benefits, working conditions, training, promotion opportunity, workplace relationship, and autonomy at work positively affect both employee satisfaction and loyalty. Our study complements the literature by providing firms with strategies for fostering a supportive environment that would further increase employee loyalty and contribute to the successful sustainability of organizations with satisfied employees.

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Employee welfare and job satisfaction in the Sri Lankan hotel industry

Cited by 12 publications

References 25 publications

Fear of COVID-19, hotel employee outcomes and workplace health and safety management practices: Evidence from Sharm El-Sheikh, Egypt

Fear of COVID-19, hotel employee outcomes and workplace health and safety management practices: Evidence from Sharm El-Sheikh, Egypt

Effect of Statutory Labour Welfare Schemes on Employees’ Job Satisfaction in Tamil Nadu State Transport Corporation (TNSTC), Kumbakonam Division

What determines employees’ job satisfaction and loyalty? Evidence from Vietnamese enterprises

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