Employee monitoring in a digital context

Abstract

Jrorking life is undergoing a rransformation in rhe sense rhar wffiî.'iiiilJ:;Hf fi:ï1ïïïïä'IJi:Xiîi,1#,i:ïï' regardless of whether those affected are quarifìeJproGssiorr"r, o, raborers, The framework that previously ,.gur"t.å the .ont.nt of work, as wel as when, where and how it wourd be conducted, is being reconsiáered, one aspect of new digital technologies concerns th" *rrrrr"i in which the work process is being monitored and controlled. workplace monitoring has existed for a rong time in different shapes ancl forms' Depending on the modes of production, worþrace monitoring has assumed various forms,_from counting and weighing orrrpu, "rrJ p"y,,'.rr, by_piece rare in pre-industrial socierylo clocking in and'punching out in industrial sociery @all, 2010; Negrey, 2012).In otherwords: surveinance in the workplace is nor a noverty (Lyor, 20r3/1gg4). Seen from the rogic of capitalism, it is not incongruous or unreasonable to expect that employers both have rights and reason to do so. However, in todayt workng life, many employees use companyllsitrt equipment privately as well as påGssionafly (Table 12'2; cf Paulsen, 2014). earùyìn r.rpårrr. ro rhis, there is an increasing availabiliry of relatively inexpensive and easy to use technology, such as sofrware monitoringprograms, which enable employers to expand rh. ,..rg" and scope of their control over their employees'".tiøti., (Fair-weather, iD6o¡.-This chapter aims ro higtrright worþlace moniroring in the digital era, which includes, for example, internet and email monitorini, rocation tracking, biometrics, and covert surveillance. The increase in potential methods to 181

Artificial Intelligence in Human Resources Management: Challenges and a Path Forward

“…On the contrary, some aspects of HR may generate millions of observations, such as continuous measures of employee performance: it is straightforward, for example, to monitor employee time spent doing online work and not working; call center employees are assessed on each call with many metrics; employees performing simple physical tasks, such as sorting packages, are measured per hand movement. 22 The less data we have, the less we can learn from data analytics, and the more we need from theory and prior research to identify causal predictors of the outcome of interest. The management literature has an important advantage over data science in articulating theory as well as a long history of empirical findings.…”

Online privacy in job recruitment processes? Boundary work among cybervetting recruiters

“…The self‐regulation that this profile management involves is captured in previous research that explores how SNS users manage their own boundaries on social media, so‐called online boundary management. Although there are reports that people have consistent online and offline identities that are not affected by the forum (Bullingham and Vasconcelos, ), several studies indicate that SNS users felt a need to ‘self‐censor’, not to post certain content, or to use separate accounts for personal and work‐related use (Trottier, ; Bosque, : 437; Fieseler et al ., ; Vitak et al ., ; Rosengren and Ottosson, ; Berkelaar, ; Hurrell et al ., ). Social media thus leads to changed boundaries between work and non‐work, as well as to new forms of boundary work conducted in both the public and private realms.…”

Perspectives from Higher Education: Applied Sciences University Teachers on the Digitalization of the Bioeconomy : The Acceptance of Digital Surveillance in an Age of Big Data

“…Most recently, the debate involving digital surveillance has been intensified by the proliferation of contact tracing apps due to the COVID-19 pandemic, as well as the widespread protests that followed the death of George Floyd (Amit et al, 2020;Keshet, 2020;Maier, 2020;McGee et al, 2020;Ram & Gray, 2020;Sekalala et al, 2020). Also, the increasing remote surveillance of teleworkers by their employers (Rosengren & Ottosson, 2016) and the adoption of proctoring software in the educational sector to monitor online exams during the pandemic lockdowns have sparked fierce reactions and discussions across the world (Asher-Schapiro, 2020;Manokha, 2020a;Manokha, 2020b;Stott & Wiggins, 2020). These advancements bringing surveillance to our private homes beg a question: are there any areas left that are not under surveillance?…”