Employee Engagement, Service Climate And Behavioural Outcomes In Banking Services

Abstract

Employee Engagement increases the employee morale whereby it helps to increase productivity which also aims towards maintaining sustainable growth in the organization.
 Engaged employee have been observed to possess certain characteristics such as Seek opportunities to improve productivity and are always in a positive frame of mind, Performing tasks with commitment and diligence, Practicing good inter-personal relationships and coordinate with peers and alsorise to the occasion when required and demonstrate willingness to take on more.