Empirical study of user acceptance of online political participation: Integrating Civic Voluntarism Model and Theory of Reasoned Action

Oni, Aderonke A.; Oni, Samuel; Mbarika, Victor; Ayo, C. K.

doi:10.1016/j.giq.2017.02.003

Cited by 84 publications

(79 citation statements)

References 36 publications

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“…Previous studies discussed important factors that can influence the process of e-participation adoption, although they did not address the issue of what it is that would attain consulting and decision-making levels. For instance, Oliveira and Welch (2013) studied the use of social media in government for improving public service and engagement and found that the organisational factors, such as innovativeness, technological capacity and external influence, predict the use of social media for different tasks; citizen satisfaction, trust in government and the use of e-participation were found to be interrelated (Welch et al, 2005), Schaupp et al (2010) found evidence that once trust is lost, adoption of e-government and e-participation becomes very challenging; digital divide (Cruz-Jesus et al, 2012), such as lack of computer literacy or limited access to infrastructure and internet connection and accessibility (Martins et al, 2017) can represent important barriers to adoption ( Janssen et al, 2012); political factors (Oni et al, 2017) such as political awareness, political efficacy and political culture have been found to play an important role in e-participation usage.…”

Section: Background and Hypothesis Development 21 Contextualising E-mentioning

confidence: 99%

“…The important others are usually members of the same community in which an online participation takes place. In the case of e-participation, the social influence may also come from the media and politically active individuals (Oni et al, 2017). The positive opinions of those members may encourage other citizens to contribute through e-participation, thus, increasing their intention to use the system: H3.…”

Section: Unified Theory Of Acceptance and Use Of Technology (Utaut)mentioning

confidence: 99%

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Citizens’ intention to use and recommend e-participation

Naranjo-Zolotov

Oliveira

Casteleyn

2019

ITP

127

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Purpose-The purpose of this paper is to investigate how citizens' perception of empowerment can influence the intention to use and intention to recommend e-participation. Design/methodology/approach-A research model is evaluated using structural equation modelling. An online survey questionnaire was used to collect data from 210 users of e-participation. Findings-The results show that psychological empowerment influences the intention to use and recommend e-participation. Performance expectancy and facilitating conditions were the strongest predictors of intention to use; effort expectancy and social influence had no significant effect on the prediction of intention to use e-participation. Research limitations/implications-The use of psychological empowerment as a higher-order multidimensional construct is still insufficiently researched. Future research may explore the effect of each dimension of psychological empowerment in different scenarios of e-participation adoption. Caution is needed when generalising our findings towards the adoption of e-participation in different locations or with different participants. Practical implications-The findings can help the local governments to design strategies for the promotion and diffusion of e-participation amongst the citizenry. Those strategies should focus on citizens' perception of empowerment, thereby creating a positive attitude towards intention to use and recommend e-participation. Originality/value-An innovative research model integrates the unified theory of acceptance, use of technology and psychological empowerment; the last as a higher-order construct.

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Section: Background and Hypothesis Development 21 Contextualising E-mentioning

confidence: 99%

Section: Unified Theory Of Acceptance and Use Of Technology (Utaut)mentioning

confidence: 99%

Citizens’ intention to use and recommend e-participation

Naranjo-Zolotov

Oliveira

Casteleyn

2019

ITP

127

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“…The study of citizen participation has transformed into e-participation with the consideration of IT-enabled factors. IT-enabled resources on participation, like technological skill, connectivity or community, have been integrated into traditional participation model in some cases such as online policy deliberation forums and E-democracy [8,9,50].…”

Section: Citizen Participation Models and Incentivesmentioning

confidence: 99%

“…Though resources include time, money, and civic skills, most literatures associated with political participation emphasized the importance of civil skills [8,9,50]. They pointed out that money and time cannot adequate to translate to effective civic participation, while civil skills necessaries effective participation [42,50]. The reason is that political participation needs a certain level of communication and organizational skills.…”

Section: Research Model and Hypothesesmentioning

confidence: 99%

“…The Singapore's REACH (www.reach.gov.sg) and the United States' eRulemaking program (www.regulations.gov) are two examples of online policy deliberation forums. In this new context, participation theories and models were rebuilt and developed with the addition of IT-enabled factors [8,9,50]. Apart from political participation, citizens also take part in some social activities, such as donation, volunteer service, and environment protection [26,37].…”

Section: Introductionmentioning

confidence: 99%

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Understanding Continuous Citizen Participation on a Green Commuting Platform: The Roles of Public Value and Private Value

Liu

Feng

2019

Proceedings of the Annual Hawaii International Conference on System Sciences

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Citizen participation in IT-enabled social activity is an exchange between creating public value for others and gaining private value offered by public sectors in the perspective of social exchange theory. Prior literatures mostly focused on offline social activities and examined only the effects of participation antecedents on final participation outcomes, not investigating the potential participation mechanism in particular of the roles of public and private values. Thus, this study develops a theoretical model based on theories and incentives of citizen participation to examine what and how antecedents affect continuous citizen participation through public value creation and private value acquisition. With analyzing the survey data in the case of a Green Commuting platform, we identify the effective antecedents and find that private value acquisition has much greater effect on participation than public value creation and two values significantly mediate the effects of antecedents on participation.

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Dynamics of e‐Governance in post COVID era: India

Singh

Rawat

Singhla

2021

E J Info Sys Dev Countries

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India as a country, has made numerous efforts related to launch and adoption of e‐Governance initiatives, which has been introduced in various fields. However, except a few, most of such initiatives have not been able to deliver the desired results over the longer course of time, resulting in underutilization of public funds. Moreover, time and again it has been noted that e‐Governance initiatives adoption and success varies across geography, mainly on account of prevalence of diversity in India. Furthermore, post COVID, the importance of e‐Governance initiatives in the lives of citizens at large, has witnessed a paradigm shift both in applicability as well as acceptance. The enforcement of social distancing by Central as well as Local governments in the past few months has led to enhanced role of e‐Governance initiatives in delivering critical to common services/facilities to the citizens at large. As a result, this study has been conducted with an aim to identify the factors responsible for higher adoption of the e‐Governance services in India. The study also aims to analyze the impact of ongoing pandemic on the adoption of e‐Governance by including a separate construct related to health.

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Empirical study of user acceptance of online political participation: Integrating Civic Voluntarism Model and Theory of Reasoned Action

Cited by 84 publications

References 36 publications

Citizens’ intention to use and recommend e-participation

Citizens’ intention to use and recommend e-participation

Understanding Continuous Citizen Participation on a Green Commuting Platform: The Roles of Public Value and Private Value

Dynamics of e‐Governance in post COVID era: India

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