Empirical Research in Railway Transport Passengers’ Interest in the Utilisation of Progressive Methods of Passenger Handling

Abstract

New technologies utilised abroad offer passengers a wide variety of options that can be adapted to passengers’ needs. The application of progressive ways of passenger handling requires the provision of integrated transport systems. Thanks to innovative technologies carriers can extend their offering of transport services with brand new services enabled with these technologies. The article presents the results of empirical research in railway transport passengers’ interest in the utilisation of progressive methods of passenger handling in the Slovak Republic.