Empirical Evaluation of Educational Service Quality in the Current Higher Education System

Rozak, Lili Abdullah; Arifin, Mukh; Rykova, Inna N.; Grishina, Olga; Komariah, Aan; Nurdin, Diding; Ponkratov, Vadim V.; Malashenko, Gevorg T.; Косов, М.Е.; Dudnik, Olesya

doi:10.28991/esj-2022-sied-05

Cited by 14 publications

(9 citation statements)

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“…On the other hand, formative assessment is about improvement, revealing shortcomings in the teaching and learning process for learners and educators and making recommendations for improvement. Rozak introduces a service model to quantitatively evaluate the educational service model in a blended learning model [ 37 ]; Hotspot 3 Innovation and entrepreneurship education issues: Blankesteijn points out that science-based entrepreneurship education is an effective means of achieving university-industry technology transfer [ 38 ]. Matheson describes the impact of the creative industries on design education in New Zealand and notes that cultural and creative policies from the government are used to bring society, culture, and the economy together [ 39 ].…”

Section: Discussionmentioning

confidence: 99%

The influence of national policies on the evolution of industrial design education in China

Li¹,

Zhang²,

Wang³

et al. 2023

Heliyon

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Section: Discussionmentioning

confidence: 99%

The influence of national policies on the evolution of industrial design education in China

Li¹,

Zhang²,

Wang³

et al. 2023

Heliyon

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“…It is asserted that teaching quality is the most crucial factor that shapes the learning experience of the students (Rozak et al, 2022). Thus, the teaching quality must be continuously improved with effective training and development (Doringin and Sasmoko, 2017).…”

Section: C Model For Professional Training Of the Future Teachermentioning

confidence: 99%

Role of the integration of the 4C model in the professional training of foreign language teachers

et al. 2023

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IntroductionThis study explored the opinions and experiences of senior EFL teachers and experts regarding the appropriate training of foreign language teachers to implement the 4C (critical thinking, creativity, communication, and collaboration) model of education in foreign language teaching.MethodsTo achieve its goal, the study employed a mixed-methods approach, using both qualitative and quantitative methods. Purposive sampling was used to select 12 participants who were the most knowledgeable and experienced in the research topic, and in-depth one-on-one interviews were conducted with them. Thematic analysis was used to identify major themes and patterns in the participants’ responses. Additionally, a survey was conducted with 60 EFL students to assess the impact of the 4C training on their learning outcomes.ResultsThe findings of the study revealed that participants perceived the 4C model of education as an effective approach for teaching foreign languages. They also emphasized the importance of providing appropriate training to foreign language teachers to enable them to effectively implement the 4C model. The survey data showed that the 4C training had a positive impact on the students’ learning outcomes.DiscussionThe study contributes to the existing literature on foreign language education by providing insights into the perceptions and experiences of senior EFL teachers and experts regarding the appropriate training of foreign language teachers to implement the 4C model. The study recommends that teacher training programs be revised to include the 4C model of education to improve the quality of foreign language education in Kazakhstan.

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“…Stewardship management is critical for the success and sustainability of HEIs in the post-COVID-19 era (Skokauskas et al 2023). Stewardship entails meeting the needs of students, faculty and other stakeholders while sustaining the quality and integrity of educational programmes and services provided (Abdullah et al 2022). To do so, HEIs must prioritise continuous teaching, learning and service delivery and develop online teaching platforms that may offer students access to education even in times of crisis.…”

Section: Stewardshipmentioning

confidence: 99%

Local economies and pandemics: Regional perspectives

Jabbour,

Meyer,

Valotto

et al. 2023

Centre for Local Economic Development: Topics in Local Development

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Peer-review declarationThe publisher (AOSIS) endorses the South African 'National Scholarly Book Publishers Forum Best Practice for Peer-Review of Scholarly Books'. The book proposal form was evaluated by our Social Sciences, Humanities, Education and Business Management editorial board. The manuscript underwent an evaluation to compare the level of originality with other published works and was subjected to rigorous two-step peer-review before publication by two technical expert reviewers who did not include the volume editor and were independent of the volume editor, with the identities of the reviewers not revealed to the editor(s) or author(s). The reviewers were independent of the publisher, editor(s) and author(s). The publisher shared feedback on the similarity report and the reviewers' inputs with the manuscript's editor(s) or author(s) to improve the manuscript. Where the reviewers recommended revision and improvements, the editor(s) or author(s) responded adequately to such recommendations. The reviewers commented positively on the scholarly merits of the manuscript and recommended that the book be published. v Research justificationLocal economic development (LED) is at the core of developing a sustainable, inclusive and resilient local region. Local economic development aims to involve all role-players (local government, private sector and community) in the decision-making process in order to create a participatory environment where social and environmental concerns are balanced with economic pursuits. Achieving this is a challenge for local governments in developed and developing regions. The global coronavirus disease 2019 (COVID-19) outbreak has brought about an entirely new set of challenges for local governments, businesses (formal and informal) and policymakers. This book aims to highlight how local economies are impacted during times of a global pandemic from global perspectives.The outbreak of the global COVID-19 pandemic has presented unprecedented challenges to developed and less-developed local economies. The book aims to uncover the best practices in responding to a pandemic from regional perspectives and from a trans-disciplinary point of view. Scholars from various spheres in the arts, culture, education, health, environment, business and the public sector present their perspectives on the impacts, responses and consequences for local economies and communities. As a fundamental part of LED, the arts, culture, education, health, environment, business and public sector domains were some of the hardest hit by the pandemic, and the pandemic has certainly exposed the weaknesses of current development policies and calls for new, innovative measures in developing resilient local regions. This book forms an essential part of the development series of the Centre for Local Economic Development (CENLED) as it offers insight into how a global pandemic (COVID-19) impacted LED in various regions and the different responses from different spheres.

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Empirical Evaluation of Educational Service Quality in the Current Higher Education System

Cited by 14 publications

References 0 publications

The influence of national policies on the evolution of industrial design education in China

The influence of national policies on the evolution of industrial design education in China

Role of the integration of the 4C model in the professional training of foreign language teachers

Local economies and pandemics: Regional perspectives

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