Empathic Communication Skill Training in Medical Education

Abstract

Empathy plays an essential role in communication between doctor and patient, which can facilitate treatment. Therefore, it is crucial to develop communication and empathic skills of medical students through experiential role-playing at the Medical School. This study focuses on methods improving empathy of medical students in doctor (student) - patient (actor) simulated role-plays. The purpose of our research was to identify factors that promote the development and expression of empathy in medical encounters. We aim to investigate the language of clinical empathy: how medical students can use the language to build empathetic communication. The authentic case-based role-plays provide sociolinguistic tools for interactions and for expressing empathy as well as reassuring the patient’s emotions. Our study demonstrates how empathic communication skills form a more effective doctor-patient relationship, leading to greater patient satisfaction and better patient compliance. Keywords: empathy training, the language of empathetic communication, medical education, simulation, verbal and non-verbal clinical communication

Diverse Integration of Simulated Patients in Medical Education for Communication, Language, and Clinical Skills in Hungary

“…However, talking to the camera when preparing for the scene was emphasized to help the participants to maintain life-like conversations. 55 For two years, now, however, this education has allowed in-person live interactions focusing on real verbal and whole body non-verbal communication.…”

Hubungan Antara Efektivitas Pelatihan Klinik dan Motivasi Mahasiswa Terhadap Nilai OSCE Skill Lab Komunikasi

“…Dalam penelitian ini, hasil penilaian skor rata-rata menunjukkan bahwa instruktur di pelatihan keterampilan klinik komunikasi sangat efektif dalam mengajarkan empati, bahasa tubuh, dan pikiran kata kepada mahasiswa, terutama ditunjukkan pada pertanyaan nomor 14. Empati memainkan peran penting dalam komunikasi antara dokter dan pasien, yang dapat memudahkan proses pengobatan (Szalai-Szolcsányi et al, 2022). Rata-rata terendah terjadi pada pertanyaan nomor 2, yang menunjukkan kekurangan dalam mendorong mahasiswa untuk belajar mandiri.…”