Emotionalizing Organizations and Organizing Emotions — Our Research Agenda

Sieben, Barbara; Wettergren, Åsa

doi:10.1057/9780230289895_1

Cited by 32 publications

(40 citation statements)

References 31 publications

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“…Emotions influence work in different ways and on different levels (Küpers and Weibler 2008;Sieben and Wettergren 2010). Face-to-face interactions between workers and clients have been analysed as important sites of emotional labour (Guy et al 2010;Hochschild 1983 Sometimes it is difficult to reject an application even though it is evident that the requirements are not satisfied.…”

Section: The Ambiguous Status Of Emotionsmentioning

confidence: 99%

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‘With a Heavy Heart’: Ethics, Emotions and Rationality in Norwegian Immigration Administration

Eggebø

2012

Sociology

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This article analyses decision-making processes concerning applications for family immigration to Norway by giving an account of the dilemmas and challenges faced by the employees of the Norwegian immigration administration. I argue that these civil servants negotiate two somewhat different ethical principles where the foundation for ethical conduct is either emotion or reason.The article investigates the ethical potential of bureaucracy and aims to contribute to sociological debates about ethics, emotion and rationality. KeywordsBauman / bureaucracy / emotions / ethics / family immigration / immigration administration / rationality.

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Section: The Ambiguous Status Of Emotionsmentioning

confidence: 99%

“…The norms, practices and emotional rules of an organisation are developed in relation to the broader socio-cultural context (Fineman 2010;Sieben and Wettergren 2010). Public debate in Norway has been characterised by a critical stance towards the Directorate and the organisation has a weak reputation.…”

Section: 'We Are Not Insensitive and Cold'mentioning

confidence: 99%

‘With a Heavy Heart’: Ethics, Emotions and Rationality in Norwegian Immigration Administration

Eggebø

2012

Sociology

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“…They have developed ideas such as emotional regimes (Reddy, 2001 in Sieben andWettergren, 2010) and emotionologies (Fineman, 2008). The first of these expresses the fact that we live in patterns of management and representation of emotions not only within organizations, but also within society as a whole.…”

Section: Learning Emotionsmentioning

confidence: 99%

Emotion and learning in the workplace: critical perspectives

Benozzo

Colley

2012

Journal of Workplace Learning

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PurposeThe aim of this Guest Editorial is to position the special issue.Design/methodology/approachThe Guest Editors reflect on critical perspectives on the relationship between emotion and learning in the workplace, and also present the four papers that constitute the special issue.FindingsEmotion and learning are deeply intertwined in the workplace. To understand this inter‐relationship, it is essential to examine the cultural and political context of particular organisations and the countries in which they are located. Class, gender and race are also highly influential factors that need to be taken into account in such studies.Originality/valueThe special issue gives space and consideration to under‐explored and under‐developed areas in the literature on emotion and learning in the workplace: how emotional suffering can block workplace learning, race, emotion and learning in the workplace, and emotion in relation to ICT support for learning.

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“…Na área de Estudos Organizacionais, apesar de um amplo campo de estudos sobre as emoções ter sido desenvolvido (SIEBEN;WETTERGREN, 2010;FINEMAN, 2000), estes estudos têm sido focados em temas a exemplo da criatividade (AMABILE et al 2005), estratégias (LIU; MAITLIS, 2013), gênero (ESSERS, 2009;ALVESSON;BILLING, 1997), sem, contudo, ter aberto discussões em relação às práticas organizativas. Na concepção de Reckwitz (2013), esse silenciamento ocorre, pois as emoções são consideradas essencialmente como fenômenos individuais ou de manifestação psíquica dos sujeitos, sendo, portanto, passíveis de serem submetidas ao controle organizacional, assim como os próprios indivíduos são controlados.…”

Section: Emoções Como Práticas Políticasunclassified

Práticas Organizativas e Emoções: Contribuições para as Pesquisas sobre Organizações Culturais

Oliveira

2016

RIGS

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A consolidação do campo dos Estudos Baseados em Práticas (EBP) nosEstudos Organizacionais tem colocado o desafio de se pensar que, nas organizações, as práticas não somente produzem emoções, mas que as emoções são uma forma de engajamento prático com o mundo. Este entendimento possibilita desconstruir a dicotomia razão/emoção produzida nas análises organizacionais e compreender que as organizações também se constituem com base em suas práticas emocionais. Deste modo, a etnografia tem sido considerada como um dos principais métodos que viabilizam o trabalho de campo nas pesquisas, cujas práticas emocionais são consideradas como unidade de análise, por possibilitar o envolvimento direto do pesquisador com o campo de pesquisa. Estes debates podem ser profícuos nos estudos sobre as organizações culturais e artísticas, especialmente pela discussão dos efeitos das práticas emocionais no processo criativo e organizativo dos artistas, bem como no entendimento de um cotidiano de trabalho que se constitui com base em múltiplas localidades e deslocamentos socioespaciais. Neste artigo, realizamos um estudo etnográfico multissituado em dois circos contemporâneos, um brasileiro e outro canadense, destacando como as práticas emocionais constituem a política emocional do organizar destas organizações culturais.Práticas. Emoções. Práticas Emocionais. Etnografia. Circo.The consolidation of Practice-Based Research (EBP) in Organizational Studies has put the challenge of thinking that, in organizations, practice not only produces emotions, but emotions are a form of practical engagement with the world. This understanding enables the deconstruction of the reason/emotion dichotomy produced in organizational analysis and the understanding that organizations are also based on their emotional practices.

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Emotionalizing Organizations and Organizing Emotions — Our Research Agenda

Cited by 32 publications

References 31 publications

‘With a Heavy Heart’: Ethics, Emotions and Rationality in Norwegian Immigration Administration

‘With a Heavy Heart’: Ethics, Emotions and Rationality in Norwegian Immigration Administration

Emotion and learning in the workplace: critical perspectives

Práticas Organizativas e Emoções: Contribuições para as Pesquisas sobre Organizações Culturais

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