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2015
DOI: 10.1260/1747-9541.10.2-3.561
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Emotional Labor in Sports Coaching: Development of a Model

Abstract: Coaching in sports represents an emotion-laden context. Many incidents evoke disparate emotions among coaches during practices and competitions, especially in communication with their athletes, the members of the opponents, the referees, the media, and other stakeholders. To manage and express these emotions appropriately, coaches need to perform emotional labor. With a view to examining the dynamic nature of sports coaching world, this paper proposes a conceptual model of emotional labor in coaching based on … Show more

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Cited by 26 publications
(40 citation statements)
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“…In recent years, emotional labor has become a variable of interest to coaching science scholars . Revealing the emotionality of professional practice in football coaching, Nelson et al .…”
Section: Introductionmentioning
confidence: 99%
See 1 more Smart Citation
“…In recent years, emotional labor has become a variable of interest to coaching science scholars . Revealing the emotionality of professional practice in football coaching, Nelson et al .…”
Section: Introductionmentioning
confidence: 99%
“…Despite feelings of inauthenticity, the need to exude desirable emotions in front of athletes to drive performance was prioritized. A quantitative program of research by Lee et al . found surface acting predicted increased psychological costs such as emotional exhaustion, emotional dissonance, and feelings inauthenticity.…”
Section: Introductionmentioning
confidence: 99%
“…The concept of genuine expression has subsequently been appropriated within sports coaching research (c.f. Lee and Chelladurai, 2016;Lee, Chelladurai and Kim, 2015), and has been negatively related to emotional dissonance and exhaustion.…”
Section: Theoretical Perspective 1: a Sociological Analysis By John Hmentioning
confidence: 99%
“…According to the framework, emotional labour is the combination of emotion requirements of the situation, the one's internal regulation process, and outward emotion performance. That is, these three components are working together to constitute the overall emotional labour construct (Lee & Chelladurai, 2015). Specifically, surface acting and deep acting were identified as different types of internal regulation process.…”
Section: Review Of Literaturementioning
confidence: 99%
“…Particularly, emotional intelligence, defined as the individual's ability to perceive, understand, utilize, and manage emotions in the self and others (Mayer & Salovey, 1997) can be a critical construct which has a particular implication to the study of emotional labour (Grandey & Gabriel, 2015;Lee, Chelladurai, & Kim, 2015). According to Opengart (2000), emotional intelligence involves cognitive ability to understand and mange emotions, whereas emotional labour is a behavioral process of expressing emotions outwardly.…”
Section: Limitations and Recommendations For Future Researchmentioning
confidence: 99%