Emotional labor as the underlying mechanism in the relationship between emotional stability and affective commitment: A study in the hospitality industry

Subhiksa, Siwa Kantha; Purba, Debora Eflina

doi:10.25105/jmpj.v14i1.7375

Cited by 1 publication

(1 citation statement)

References 62 publications

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“…Emotional stability is when teachers feel stable during the teaching-learning process. However, if they manipulate their inner feelings to show a suitable emotion based on the school's norms, it is called emotional labor (Subhiksa and Purba, 2021).…”

Section: Teachers' Emotion-regulation Strategiesmentioning

confidence: 99%

Private Senior High School Teachers’ Self-Efficacy in Understanding Students’ Needs During the Online Learning

Mahardika,

Mbato

2022

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During the pandemic, everyone is required to do activities at home, including the teaching-learning process, which is done online. Students’ needs should be taken seriously by teachers. High self-efficacy is essential, and teachers must regulate their emotions in teaching students online learning. This research aimed to determine teachers’ self-efficacy in understanding students’ needs and strategies for regulating their emotions during online teaching-learning. During the teaching-learning process, teachers may face various students’ characteristics, and sudden situations that happen during the process may stress the teachers. Therefore, teachers need self-efficacy that will help them regulate themselves to execute their actions and solve problems. This qualitative research employed an open-ended questionnaire distributed to five private senior high school teachers, and an in-depth interview was conducted with three private senior high school teachers. The findings revealed that self-efficacy and emotion-regulation strategies were the main factors for teachers to understand their students’ needs during the teaching-learning process. It is recommended that future researchers interested in expanding this topic do extensive research to check its trustworthiness and provide further information about it.

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Section: Teachers' Emotion-regulation Strategiesmentioning

confidence: 99%