Emotional Intelligence in the Workplace: Exploring Its Effects on Occupational Stress and Organizational Commitment

Abstract

The purpose of the present study is to explore the relationship between emotional intelligence and sources of occupational stress and outcomes on a sample of professionals in mental health institutions. A total of 212 participants were administered the Emotional Intelligence Questionnaire as well as the Organizational Stress Screening Tool (ASSET), a new organizational screening tool, which measures workplace stress. The results were in the expected direction showing a negative correlation between emotional intelligence and stress at work, indicating that high scorers in overall EI suffered less stress related to occupational environment. A positive correlation was also found between emotional intelligence and organizational commitment, which according to the ASSET model is considered as a consequence of stress, suggesting a new role for EI as a determinant of employee loyalty to organizations. Finally, the relationship between EI, job stress, and various demographic variables such as gender, age, and education was investigated and results are discussed in the light of the organizational framework.

The Impact of Emotional Intelligence on Mental Health of Pakistani Nurses: The Mediator Role of Organizational Commitment

“…On the other hand, EI also explored a significant positive impact on organizational commitment. This finding is also consistent with previous studies (Güleryüz et al, 2008;Nikolaou & Tsaousis, 2002), indicating that employees who are emotionally intelligent will demonstrate high level of organizational commitment. It is inevitable to increase organizational commitment by enhancing EI of nurses.…”

“…To summarize, a limited studies found the relationship between EI and organizational commitment (Güleryüz et al, 2008;Nikolaou & Tsaousis, 2002) and EI and MH (Mohammadyfar et al, 2009;Slaski & Cartwright, 2002). The present study investigates the mediating effect of organizational commitment between EI and MH of Pakistani nurses.…”

“…Employees who have high emotional intelligence will have a high level of commitment to their organization. For example, Nikolaou and Tsaousis (2002), with two-hundred and twelve health professionals including social workers, and nurses, explored a significant positive correlation between total EI and employees' commitment to the organization (.53). EI was measured by four subscales, namely, perception and appraisal, control of emotions, use of emotions and understanding and reasoning.…”

Afectividad positiva y negativa en el futuro docente: relaciones con su rendimiento académico, salud mental y satisfacción con la vida

“…Así, las personas con una disposición emocional positiva comprenden las emociones originadas en su entorno, analizan sus causas y consecuencias y saben regular estas emociones con estrategias ajustadas (Salovey, Mayer y Caruso, 2002). Otros estudios apuntan que estas habilidades ayudan a una mejor percepción de autoeficacia y un mejor afrontamiento de los conflictos acaecidos en el entorno laboral (Bar-On, Brown, Kirkcaldy y Thome, 2000;Durán, Extremera y Rey, 2004;Limonero, Tomás Sábado, Fernández-Castro y Gómez-Benito, 2004;Nikolaou y Tsaousis, 2002).…”

Exploring the Relationship of Emotional Intelligence with Mental Health among Early Adolescents

“…Among the areas with the strongest connections to EI is developmental, educational, clinical and counselling, industrial and organizational psychology. Hence, characteristic or ability EI were related to life success (Bar-On, 2001;Goleman, 1995), life satisfaction and well-being (Martinez-Pons, 1997;Bar-On, 2002;Palmer et al, 2002), individual performance (Lam & Kirby, 2002), interpersonal relationships (Fitness, 2001;Flury & Ickes, 2001), academic achievement ( Van der Zee et al, 2002;Parker et al, 2004), vocational stress (Bar-On et al, 2000;Nikolaou & Tsaousis, 2002;Slaski & Cartwright, 2002), job success and performance (Dulewicz & Higgs, 1998;Vakola et al, 2004), leadership (Cooper & Sawaf, 1997;Palmer et al, 2000) and more. Several other authors (e.g.…”