2019
DOI: 10.5860/llm.v33i2.7329
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Emotional Intelligence, Emotional Culture, and Library Leadership

Abstract: This article discusses the importance of emotional intelligence and emotional culture, provides an overview of emotional intelligence and each of its components, explores ways library leaders can develop each emotional intelligence component, and describes ways library leaders can use emotional intelligence to influence a library's emotional culture.

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Cited by 5 publications
(2 citation statements)
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“…The importance of this skill set is reflected in the library literature which includes a host of recent articles about emotional intelligence in libraries (Hopper, 2005;Hernon and Rossiter, 2006;Kreitz, 2009;Porter, 2010;Klare, Behney and Kenney, 2014;Martin, 2016;Sewell, 2016;Lucas, 2020). Martin (2019) shows the importance for making space for emotions at work, noting, "Emotions are perfectly fine in a professional setting. They are simply energy that can lead to action, but they must be managed and expressed in productive ways.…”
Section: Empathy and Emotionmentioning
confidence: 99%
“…The importance of this skill set is reflected in the library literature which includes a host of recent articles about emotional intelligence in libraries (Hopper, 2005;Hernon and Rossiter, 2006;Kreitz, 2009;Porter, 2010;Klare, Behney and Kenney, 2014;Martin, 2016;Sewell, 2016;Lucas, 2020). Martin (2019) shows the importance for making space for emotions at work, noting, "Emotions are perfectly fine in a professional setting. They are simply energy that can lead to action, but they must be managed and expressed in productive ways.…”
Section: Empathy and Emotionmentioning
confidence: 99%
“…They should include emotion in life organization and study the value of managing their emotion with another. Emotions are well organized in thought and deeds [11]. However, it cannot be separated from an element of reasoning and rationality.…”
Section: Introductionmentioning
confidence: 99%