Eleven themes of patient-centred professionalism in community pharmacy: innovative approaches to consulting

Rapport, Frances; Doel, Marcus A.; Hutchings, Hayley; Wright, Sarah; Wainwright, Paul; John, David; Jerzembek, Gabrielle Sophia

doi:10.1111/j.2042-7174.2010.00056.x

Cited by 38 publications

(54 citation statements)

References 24 publications

(43 reference statements)

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“…These barriers are similar to those of other studies that have qualitatively examined community pharmacy's enhanced roles in supporting LTCs. 86 Community pharmacy's professional identity has traditionally been defined by its role in dispensing medicines 87 ; hence it is not surprising that self-care support of LTCs is medicines-focused.…”

Section: Discussionmentioning

confidence: 99%

A qualitative study exploring community pharmacists' awareness of, and contribution to, self-care support in the management of long-term conditions in the United Kingdom

Ogunbayo

Schafheutle

Cutts

et al. 2015

Research in Social and Administrative Pharmacy

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Section: Discussionmentioning

confidence: 99%

A qualitative study exploring community pharmacists' awareness of, and contribution to, self-care support in the management of long-term conditions in the United Kingdom

Ogunbayo

Schafheutle

Cutts

et al. 2015

Research in Social and Administrative Pharmacy

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“…Linking of services has been advocated by pharmacists 3,28 and is being explored in research studies 29 . The strength of the preference for word-of-mouth promotion by doctors and other health professionals requires improved inter-professional networking to support uptake as well as delivery of public health services 30,31 . This is likely to be most effective if there is genuine collaboration between these professions 32 .…”

Section: Discussionmentioning

confidence: 99%

Public attitudes towards community pharmacy attributes and preferences for methods for promotion of public health services

et al. 2016

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Objective: To identify attitudes towards pharmacy characteristics and promotional methods for selected pharmacy public health services (lifestyle advice and screening for cardiovascular risk factors) among different sectors of the general public. Study design:Cross-sectional survey, using a previously validated questionnaire.Methods: Three survey methods were used, across 15 areas of England, to maximise diversity: face-to-face, telephone and self-completion of paper questionnaires. Responses to closed questions regarding characteristics and promotion were quantified and differences among sub-groups explored by univariate and multivariate analysis. Results:In total, 2,661 responses were available for analysis: 2,047 face-to-face, 301 telephone and 313 paper. There were strong preferences for a pharmacy near to home or doctor's surgery and for long opening hours, particularly among employed people and nonwhites. Fifty percent preferred not to use a pharmacy in a supermarket, particularly older people, the retired, those of lower education and frequent pharmacy users. Personal recommendation by health professionals or family/friends was reported as most likely to encourage uptake of pharmacy public health services, with older people and males being less likely and frequent pharmacy users more likely perceive any promotional method as influential. Posters/leaflets were preferred over mass media methods, with fewer than 30% perceiving the latter as potentially influential. Conclusion:Pharmacists, pharmacy companies and service commissioners should use promotional methods favoured by potential users of pharmacy public health services and be aware of differences in attitudes when trying to reach specific population sub-groups. For personal recommendation to be successful good inter-professional working and a pro-active approach to existing customers are needed.

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“…The most widely published topics include the relevance and importance of professionalism, professionalism in experiential education, and the display of professional attitudes through social media and during clinical practice experiences. [23][24][25][26][27][28][29][30][31] Conversely, studies supporting efforts in the didactic curriculum are limited to 3 studies. A cross-sectional study at the University of Georgia surveyed first-year through fourth-year pharmacy students to assess if professional behaviors within the school aligned with the school's professionalism curricular competency statement.…”

Section: Introductionmentioning

confidence: 99%

Early Introduction to Professional and Ethical Dilemmas in a Pharmaceutical Care Laboratory Course

Smith¹,

Dinkins²

2015

American Journal of Pharmaceutical Education

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Objective. To study the effects of an early professional development series in a pharmaceutical care laboratory (PCL) course on first-year pharmacy students' perceptions of the importance of professional attitudes and action. Design. Three hundred thirty-four first-year students enrolled in a PCL course participated in a new required learning activity centered on development of professional attitudes and behaviors. Students discussed situational dilemmas in pharmacy practice in small groups, highlighting application of the Oath of a Pharmacist and the Pharmacists' Code of Ethics. Assessment. Students completed an optional questionnaire at the beginning and end of the semester to assess change in their attitudes and behaviors related to professionalism in pharmacy practice. Conclusion. While students entered their training with a strong appreciation for professionalism, they felt more confident in applying the Oath of a Pharmacist and the Pharmacists Code of Ethics to dilemmas in practice following the new learning activity.

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Eleven themes of patient-centred professionalism in community pharmacy: innovative approaches to consulting

Cited by 38 publications

References 24 publications

A qualitative study exploring community pharmacists' awareness of, and contribution to, self-care support in the management of long-term conditions in the United Kingdom

A qualitative study exploring community pharmacists' awareness of, and contribution to, self-care support in the management of long-term conditions in the United Kingdom

Public attitudes towards community pharmacy attributes and preferences for methods for promotion of public health services

Early Introduction to Professional and Ethical Dilemmas in a Pharmaceutical Care Laboratory Course

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