Elements of Sourcing Strategies in Fm Services - A Multiple Case Study

Ventovuori, Tomi

doi:10.3846/1648715x.2006.9637556

Cited by 16 publications

(13 citation statements)

References 43 publications

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“…The framework included five different categories for which the client must make a decision under consideration of the FM service market and the business. The five categories and the main distinctions for each category are (Ventovuori, 2006): Sourcing interface : This includes in-house production, in-house sourcing and external sourcing. Organisational decision-making : This includes decentralised or centralised organisation. Scope of service package : This includes single or bundled services. Geographical area of sourcing : This includes single site or regional. Relationship type : This includes arm’s length relationship or partnering. …”

Section: Literature Reviewmentioning

confidence: 99%

Strategic sourcing and procurement of facilities management services

Jensen

2017

JGOSS

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Purpose The purpose of this paper is to provide insights into strategic sourcing concerning facilities management (FM) and how it can contribute to a sourcing decision that combines the benefits of internal and external provision with consideration of business risk and cost. Design/methodology/approach The paper investigates a strategic sourcing and procurement process in a large public organisation in Denmark based on participating in internal meetings, a workshop, document studies and interviews. The process is compared to a new ISO standard with guidance on strategic sourcing and development of FM agreements. Findings A problem in the new ISO standard is that it is based on sequential model starting with detailing the demand and needs before investigating sourcing option. The case shows that the way needs are specified are depending on the chosen sourcing models. Based on a thorough analysis, the organisation decided to change the sourcing strategy with insourcing the most critical building-related activities and changing the procurement strategy from one integrated FM contract to three bundled and seven single-service contracts. The concept of right-sourcing is discussed. Research limitations/implications The research is based on a study of one public organisation, which limits the possibility to generalise the results. However, it provides detailed insights into the strategic sourcing process in FM, which can give inspiration for practitioners and further research. Originality/value The paper throws light on a strategic sourcing process which is rarely available in public because of confidentiality considerations, and it provides the first evaluation of the new ISO standard from 2016.

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Section: Literature Reviewmentioning

confidence: 99%

Strategic sourcing and procurement of facilities management services

Jensen

2017

JGOSS

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“…FM uses different approaches and has distinctive priorities in every particular country. It is not surprising that there are widely divergent views and interpretations (Lepkova et al 2003;Lehtonen, Salonen 2006;Lavy, Shohet 2007;Straub, Mossel 2007;Zavadskas et al 2002;Vilutiene, Zavadskas 2003;Zavadskas, Vilutiene 2004;Jarvan, Liias 2003;Ventovuori 2006;Wang, Xie 2002;Paadam, Liias 2008) of the concept that is used in various countries. Among those FM is understood in a similar way, but at the same time it may use different strategies.…”

Section: Facilities Management Services In Different Countriesmentioning

confidence: 99%

Multiple Criteria Analysis of the Life Cycle of the Built Environment

Kaklauskas¹,

Zavadskas²

2015

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To design and achieve effective the life cycle of the built environment a complex analysis of its stages as well as stakeholders, their aims and potentialities is needed. The effect of micro, meso and macro environmental factors should also be taken into account. A thorough built environment's life cycle (brief; design; raw material extraction, transport and processing; construction materials production and distribution; construction; use, repair and maintenance; demolition; disposal, reuse, or recycling) analysis is quite difficult to undertake, because a buildings and its environment are a complex system (technical, technological, economical, social, cultural, ecological, etc.), where all sub-systems influence the total efficiency performance and where the interdependence between sub-systems play a significant role. Various stakeholders (clients, users, architects, designers, utilities engineers, economists, contractors, maintenance engineers, built environment material manufacturers, suppliers, contractors, finansing institutions, local government, state and state institutions) are involved in the life cycle of the built environment, trying to satisfy their needs and affecting its efficiency. The level of the efficiency of the life cycle of the built environment depends on a number of variables, at three levels: micro, meso and macro level. The problem is how to define an efficient built environment life cycle when a lot of various parties are involved, the alternative project versions come to hundreds thousand and the efficiency changes with the alterations in the environment conditions and the constituent parts of the process in question. Moreover, the realization of some objectives seems more rational from the economic perspective thought from the other perspectives they have various significance. Therefore, it is considered that the efficiency of a built environment life cycle depends on the rationality of its stages as well as on the ability to satisfy the needs of the stakeholders and the rational character of environment conditions. Formalized presentation of the research shows how changes in the environment and the extent to which the goals pursued by various stakeholders are satisfied cause corresponding changes in the value and utility degree of a built environment life cycle. With this in mind, it is possible to solve the problem of optimization concerning satisfaction of the needs at reasonable expenditures. This requires the analysis of the built environment life cycle versions allowing to find an optimal combination of goals pursued and finances available.References to the most modern world scientific literature sources are presented in the monograph. The monograph is prepared for the researchers, MSc and PhD students of civil engineering, construction management and real estate development. The book may be useful for other researchers, MSc and PhD students of economics, management and other specialities.The edition was recommended by the Committe of Studies of VGTU Faculty of Civil Engineering.

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“…There was some contextual detail worth noting, such as two commenting that quantity was not a problem, but quality of supply was a problem. Both the availability of suppliers (Ventovuori, 2006) and quality of suppliers (Espino-Rodríguez and Padrón-Robaina, 2004) are relevant to propensity to outsource.…”

Section: 5mentioning

confidence: 99%

An exploratory study of factors influencing make-or-buy of sales activities

Rogers

Rodrigo²

2015

Strategic Outsourcing: An International Journal

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Title: An exploratory study of factors influencing make-or-buy of sales activities: the perceptions of senior sales managers Acknowledgements: The authors are grateful for the support of the Sales Education Foundation in part-funding the collection of data for this research. We would also like to thank the editor and the anonymous reviewers for their valuable suggestions on the revision of this article.

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Elements of Sourcing Strategies in Fm Services - A Multiple Case Study

Cited by 16 publications

References 43 publications

Strategic sourcing and procurement of facilities management services

Strategic sourcing and procurement of facilities management services

Multiple Criteria Analysis of the Life Cycle of the Built Environment

An exploratory study of factors influencing make-or-buy of sales activities

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