Electronic Participation through Social Media

Abstract

It is widely acknowledge that many of e-Participation initiatives often attract wider audience and face serious limited citizens' involvement. The use of social media has been seen as a hope to remedy such limitation. However, despite the recently adoption of social media the lack of citizens' involvement in e-Participation initiatives still remains. This ongoing research paper aims at producing a general overview of e-Participation through social media. So far, the latest research works on such topic have been predominantly focused on a political context of e-Participation, where politicians-citizens interactions and activities are the central interest of the studies. Little existing studies investigate e-Participation in its own right in government context. The findings also reveal that the majority of e-Participation through social media initiatives are more informative than interactive, since few initiatives have been found that aim to considerably enhance citizen participation in policy decision making.

Impact of Residents’ Trust on Behavioral Intention to Use Social Media for E-Administration Services

“…Encouraging residents' engagement and developing a useful connection between administration and social media users, the trust issue is a fundamental measure to motivate residents' involvement (Alarabiat, 2016;Li & Xue, 2021). There are some other scholars have identified that residents fear disclosing their private information to public organizations because of the privacy risk issue on their information and it might be misused by the organization's personnel or informal another person (Beldad et al, 2012;Hossain & Adnan, 2021;Zeebaree et al, 2022).…”