Stakeholder Adoption of E-Government Services 2011
DOI: 10.4018/978-1-60960-601-5.ch003
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Electronic Government Adoption Paradigms

Abstract: This chapter reviews literature on electronic-government (EG) and information and communication technology (ICT) regarding several management issues in general and adoption in particular. Since EG is a comparatively new area to investigate, many researchers have been addressing implementation, development, and adoption criteria. This chapter has five sections with sub-sections that delineate: 1) introductory information of EG development; 2) management issues related to EG; 3) EG implementation strategies and … Show more

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Cited by 4 publications
(2 citation statements)
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“…It was acknowledged that adoption and implementation of E-governance will bring efficiency, transparency, and liability to government-citizen interfacing and effective service delivery. Shareef et al (2011) pointed out correctly in their book that E-governance is something of highest interest to the common people of this nation, and therefore the most popular Egovernance service is evidently the 'Government-to-Citizens' type. Bwalya and Mutula (2014) acknowledged in their book that the use of information and Communication Technology is slowly taking centre-stage based on the drive by state sectors in developing countries to provide efficient and effective public service delivery that is responsive.…”
Section: Figure 1: Year-wise Digital India Allocation Between 2015 An...mentioning
confidence: 99%
“…It was acknowledged that adoption and implementation of E-governance will bring efficiency, transparency, and liability to government-citizen interfacing and effective service delivery. Shareef et al (2011) pointed out correctly in their book that E-governance is something of highest interest to the common people of this nation, and therefore the most popular Egovernance service is evidently the 'Government-to-Citizens' type. Bwalya and Mutula (2014) acknowledged in their book that the use of information and Communication Technology is slowly taking centre-stage based on the drive by state sectors in developing countries to provide efficient and effective public service delivery that is responsive.…”
Section: Figure 1: Year-wise Digital India Allocation Between 2015 An...mentioning
confidence: 99%
“…These challenges are particularly endemic in the implementation and sustainability of e-Government initiatives in developing countries [9,10,11,12] and contribute to high rates of failure post-project implementation [12]. Thus, development and long-term sustainability of e-Government projects in developing countries are often derailed not only by institutional procedures, policies and capabilities, but also by extraneous factors such as the technological capabilities of end-users and misalignment between project outcomes and stakeholder expectations [11,12,13,14,15].…”
Section: Introductionmentioning
confidence: 99%