“…Recent reviews have also demonstrated positive impacts of the EHR on patient–provider communication, including improved patient understanding of conditions and treatment plans and increased sharing of medical information and decision making (M. A. Alkureishi et al, 2016; Asan & Montague, 2014; Crampton et al, 2016; Frankel, 2016; Kazmi, 2013; Pearce, Dwan, Arnold, Phillips, & Trumble, 2009).…”