Effects of WhatsApp Based Online Learning to Students' Satisfaction during COVID-19 Mitigation in Rural Area of Indonesia

Abstract

Covid-19 pandemic has a significant impact on learning practices in various countries. The Government of Indonesia conducts Covid-19 Mitigation in various sectors, including education. MOEC (Ministry of Education and Culture) issued regulations to organize knowledge using online learning at all levels of schools in all regions. Elementary schools in rural areas face obstacles in implementing online learning according to government regulations during the pandemic. Teachers use a variety of applications when carrying out online learning. Teachers use social media applications the most in education during this rapid change situation. One of the social media used during this mitigation is WhatsApp. This study aims to describe the response of learner's satisfaction in Nusa Tenggara Timur, Indonesia, during online learning with this media. This research is a quantitative descriptive study using the COLLES questionnaire. This questionnaire was created using Google Form and distributed through WhatsApp Group to students. The sampling technique used was the purposive sampling of 123 students who joined online lectures using this media. The results of this study show that students are generally satisfied with online learning. Some aspects that need to be improved are at the level of appreciation, lecturer feedback during lectures. These results provide optimism for online learning as a new learning process in the modern era after Covid-19 mitigation ends.

Komunikasi Interpersonal Dan Kinerja Belajar Taruna Program Studi Penyuluhan Perikanan Politeknik Aup Selama Pandemi Covid-19

“…Sebaliknya mahasiswa akan kebingungan jika jawaban yang diberikan oleh dosen tidak jelas (Zhang & Zheng, 2018). Sulisworo et al (2021) juga menemukan bahwa pemberian apresiasi dan umpan balik dari dosen kepada mahasiswa merupakan salah satu aspek yang perlu ditingkatkan.…”