Effects of reducing enclosure on perceptions of occupancy quality, job satisfaction, and job performance in open-plan offices

Brand, Jay; Smith, Thomas J.

doi:10.1037/e577312012-006

Cited by 9 publications

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“…The reliability and reproducibility of subjective response data reported here also remain to be systematically evaluated, although the internal validity of the instrument has been established (Brand and Smith, 2005). Based on extensive experience with, and documentation of, office worker perceptions in relation to work environment quality, Leaman and Bordass (1999) conclude that the advantages of subjective rankings of occupancy quality (6 are cited) outweigh the disadvantages (3 are cited).…”

Section: Limitationsmentioning

confidence: 94%

Occupancy Quality Predictors of Office Worker Job Satisfaction

Smith

2014

Proceedings of the Human Factors and Ergonomics Society Annual

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Objective: To reassess previous observations regarding workplace design factors that have the greatest influence on employee perceptions of job satisfaction, and to extend the analysis to an investigation of the degree to which job satisfaction may be influenced by additional design factors. Background: Prior studies suggest that job satisfaction and occupancy quality are inextricably linked. A distinct focus of this work has been on the link between physical work environment quality and job satisfaction. Method: A 227-item survey was administered online to a total of 345 office workers employed in eight different office sites. The survey solicited respondent rankings of job satisfaction, and of levels of different attributes of occupancy quality. Results: Job satisfaction is positively correlated with productivity, and with overall employment, job, and organization quality, but not with age and with compensation and work station quality. Conclusion: Findings show mixed agreement with prior results, and also reveal new predictors of job satisfaction heretofore unrecognized. Application: Results should benefit employer decision-making regarding HF/E design interventions to improve office worker job satisfaction. IntroductionThis report describes use of a perceptual response survey to assess the degree to which rankings by office workers of their work productivity, and of different key attributes of occupancy quality---physical environment, job, organization, compensation, work station, and overall employment quality---predict worker self-perceptions of their job satisfaction.Many observers maintain that job satisfaction and occupancy quality are inextricably linked. There is an appreciable body of research investigating this linkage, with a distinct focus on the influence of occupancy quality attributes of the physical work environment (lighting, noise, thermal comfort, etc.) on job satisfaction. Key reports and reviews dealing with this topic include those of Brand (

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Section: Limitationsmentioning

confidence: 94%

Occupancy Quality Predictors of Office Worker Job Satisfaction

Smith

2014

Proceedings of the Human Factors and Ergonomics Society Annual

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“…En ocasiones, se observa que ciertas reacciones fisiológicas se contradicen con respuestas emocionales y psicológicas. Por este motivo, se plantea como un objetivo adicional específico el analizar el efecto psicológico de algunas variables, que no tienen un efecto real (fisiológico) pero sí percibido [17], [166].…”

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“…En este contexto, la mejora de la productividad y el bienestar es clave, y se puede influir desde el espacio arquitectónico. Sabemos que los edificios sostenibles mejoran la productividad y bienestar de las personas [12], [17], [76], [93]. Sin embargo, la mejora no está objetivada y cuantificada.…”

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Mejora cuantitativa de las prestaciones de los espacios de trabajo : empleo de vegetación, luz natural y madera = The quantitative improvements of the capabilities of workplaces : the use of greenery, daylight and wood

Sánchez¹

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Numerous studies endorsed by the scientific community state that workplace design can contribute to an improvement in the productivity and well-being of the users. However, it is necessary to go a step further and objectify the criteria that increase productivity and well-being in the practice of architectural design. The main contribution of this Thesis is the development of a tool that responds to the challenges of how to measure the increase in productivity and well-being through architectural design. The proposed tool allows us to measure the characteristics that can improve productivity and well-being, based on a scientific method, and through a holistic approach of the physiological, psychological, emotional and cultural factors that impact on productivity and well-being of the users. The tool is ascertained through the implementation of three pilot experiments.To verify a tool that quantifies the impact of design features on the increase of productivity and well-being, three previously programmed pilot experiments were carried out, such as a small-scale version conducted in preparation for a major study. These Scenarios studies evaluated the impact of tangible and intangible variables on the workplace, thus allowing for the in-depth analysis of workplace design knowledge.Simultaneously, the role of biophilic design in indoor environments -defined as spaces within buildings featuring natural elements -has received relatively little attention, compared to the number of studies evaluating the impact of other indoor environment characteristics of the buildings related with electrical and mechanical systems, thermal factors, noise and vibrations, ergonomics and office fit-outs. The present study is one of the first studies to evaluate and measure the combination of variables concerning biophilic design proposals. The results highlight an improvement in well-being, productivity, creativity and health by introducing biophilic characteristics into workplace design. The tool developed and tested in these pilot experiments opens up a path to increase productivity in the workplace in contrast to existing practices.

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“…, o que sugere que, quando existente, os protocolos de escritórios de planta livre, o planejamento e design apropriado do espaço podem causar um impacto positivo no controle do comportamento das pessoas(DUFFY, 1992).Pesquisas mostram, exemplo disto, que usuários de escritórios de planta livre relataram não se adaptar à mudança da nova configuração do espaço de trabalho ao longo do tempo. Isso pode ser confirmado quandoBrennan et al (2002) mostram que a insatisfação com diversas categorias de QAI não diminuíram com o tempo de adaptação dos usuários ao novo espaço.A pesquisa foi aplicada antes e 4 (quatro) semanas depois da mudança e novamente após 6 (seis) meses da mudança, mostrando que os usuários não se adaptaram ao novo ambiente de escritório, apresentando um maior índice de perturbações e distrações no ambiente de trabalho Brand & Smith (2005). também afirmam que quando ocorre a mudança de layout de escritório privado para planta livre, os usuários não conseguiram se ajustar ao espaço 6 (seis) meses após a mudança, tendo como principal resultado uma redução na satisfação relacionada a falta de privacidade e controle pessoal sobre o ambiente de trabalho.…”

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Análise comparativa de layouts de espaços de trabalho em ambientes acadêmicos

Ghosn¹

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Sumário Sumário 1. I n t r o d u ç ã o ______________________________________________________________ 1.1 Objetivo geral do trabalho _________________________________________________ 1.2 Objetivos específicos ______________________________________________________ 2. O ambiente de trabalho _______________________________________________________ 2.1 O ambiente de trabalho acadêmico __________________________________________ 2.2 Histórico de evolução dos ambientes de trabalho _______________________________ 2.3 Definição das tipologias de layout ___________________________________________ 2.3.1 Escritório celular ________________________________________________________________ 2.3.2 Escritórios de planta livre _________________________________________________________ 2.3.3 Escritórios de planta livre não territoriais (ABW-Activity Based Working) __________________ 3. APO-Avaliação Pós-Ocupação _________________________________________________ 3.1 Definições de APO ________________________________________________________ 3.2 Breve Histórico da APO ____________________________________________________ 3.3 A APO em espaços de trabalho ______________________________________________ 3.4 Protocolos de pesquisas-questionários ______________________________________ 3.5 A APO no Brasil __________________________________________________________ 3.6 APO aplicada aos edifícios de escritórios quanto à satisfação da QAI de seus usuários. _ 3.6.1 Qualidade do Ar Interno (QAI) _____________________________________________________ 3.6.2 Ruído e Privacidade ______________________________________________________________ 3.6.3 Conforto Térmico _______________________________________________________________ 3.6.4 Controle pessoal sob o ambiente interno ____________________________________________ 3.6.5 Conforto Visual-Luminoso ________________________________________________________ 3.6.6 Impacto do Layout nas questões de QAI _____________________________________________ 4. Metodologia ________________________________________________________________ 4.1 Objetivo geral do trabalho: _________________________________________________ 4.2 Objetivos específicos ______________________________________________________ 4.3 Metodologia adotada _____________________________________________________ 4.4 Método de APO para ambientes de trabalho-O Sistema BOSSA (Building Occupant Survey System Austrália) ______________________________________________________________ 4.5 As ferramentas do Sistema BOSSA __________________________________________ 4.5.1 BOSSA Time-Lapse ______________________________________________________________ 4.5.2 BOSSA Building Metrics __________________________________________________________ 4.6 A Estrutura do Questionário Time-Lapse _____________________________________ 4.6.1 Identificação e caracterização das metodologias estatísticas do Sistema BOSSA. ____________ 4.7 O questionário BOSSA Time-Lapse no Brasil __________________________________ 4.8 Métodos de análise comparativa dos dados utilizados __________________________ 4....

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Effects of reducing enclosure on perceptions of occupancy quality, job satisfaction, and job performance in open-plan offices

Cited by 9 publications

References 0 publications

Occupancy Quality Predictors of Office Worker Job Satisfaction

Occupancy Quality Predictors of Office Worker Job Satisfaction

Mejora cuantitativa de las prestaciones de los espacios de trabajo : empleo de vegetación, luz natural y madera = The quantitative improvements of the capabilities of workplaces : the use of greenery, daylight and wood

Análise comparativa de layouts de espaços de trabalho em ambientes acadêmicos

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