“…Several authors have made a cogent case for studying individual differences in personality, motivation, cognitive abilities, and coping strategies in the study of ergonomics problems (Baldwin 2009;Cox-Fuenzalida, Swickert, and Hittner 2004;Cox-Fuenzalida et al 2006;Drury et al 2009;Eysenck 2010;Hancock, Hancock, and Warm 2009;Karwowski 2000;Matthews and Campbell 2009;Szalma 2008;Szalma and Taylor 2011;Szymura 2010;Verhagen 1993). In principle, such knowledge could be used to modify system designs so that individual differences no longer present meaningful variation in performance, to customise designs, and to take advantage of human capabilities and limitations.…”