Effects of a Relationship‐Enhancing Program of Care on Outcomes

Abstract

Evidence showed that these care providers were taught how to enhance their relational skills with residents living in long-term care facilities without added staff. Recommendations for practice and research are discussed.

How nursing home residents develop relationships with peers and staff: A grounded theory study

“…This finding provides support for past research that has focused on human responsiveness interventions, particularly with staff, as a key mechanism for improving relationship outcomes for residents. Moreover, despite varied approaches and theoretical underpinnings, human responsiveness interventions with staff have generally been demonstrated to be successful in improving relationship outcomes (Brown Wilson et al, 2013, McGilton, 2002, McGilton et al, 2003, Medvene et al, 2006). By soliciting the resident perspective in the current study, the results provide a potential explanation for the universal success of these approaches.…”

“…However, the majority of studies have focused on the relationships residents develop with staff (Cook and Brown Wilson, 2010, Heliker and Nguyen, 2010, McGilton and Boscart, 2007, McGilton et al, 2003, McGilton et al, 2012, Medvene et al, 2006, Nakrem et al, 2011, Palacios-Ceña et al, 2013) rather than other residents (see exceptions (Bergland and Kirkevold, 2008, Hubbard et al, 2003, Powers, 1991)), and very few have explored the process by which residents develop relationships with both staff and other residents in a single study (see exception (Brown Wilson et al, 2009)). As relationships with both peers and staff are important to residents, exploring relationship development with both in a single study is needed to more clearly understand any important differences or similarities.…”

“…In particular, most studies have been conducted to inform the efforts staff need to make to improve resident relationships, specifically focusing on staff responsiveness to residents, by either enhancing personal knowledge of residents (Cook and Clarke, 2010, Heliker and Nguyen, 2010, Medvene et al, 2006), personal aptitude and skill in empathetic or relational caring (Brown Wilson, 2009, Cook and Clarke, 2010, McGilton et al, 2003, McGilton et al, 2012), or both (Brown Wilson et al, 2013). Little research has been conducted from the resident perspective for the sake of understanding what residents do to develop relationships and how their processes can be directly supported.…”

An inpatient rehabilitation model of care targeting patients with cognitive impairment

“…We anticipate that most, if not all, staff will be willing to participate because of the endorsement of our research by administrators at the two institutions and based on previous HCP recruitment rates for evaluation studies [47,48]. …”

Evaluación de la percepción de pacientes sobre el comportamiento de comunicación del personal de enfermería: diseño y validación en población mexicana

“…Sin embargo, no en todos los casos se han logrado diferencias estadísticamente significativas. [14][15][16][17][18][19] En México, los estudios son muy escasos y se circunscriben al indicador de calidad trato digno, 20,21 con excepción de un artículo que ha reportado que el entrenamiento en interacción enfermera-paciente repercute en el bienestar percibido por el enfermo y en algunos indicadores de recuperación clínica. 15 El efecto terapéutico que tiene la comunicación de la enfermera que asiste al paciente hospitalizado, [22][23][24][25][26] así como la posibilidad de desarrollar habilidades de comunicación en programas de actualización para las enfermeras, 22,23,26,27 sustentan la necesidad de contar con mejores indicadores de las habilidades de comunicación que incidan en la recuperación de los pacientes y en la calidad percibida de los servicios de salud.…”