Effectiveness of QFD in a municipal administration process

Jimenez, Narda B. Ocampo; Serrato, Roberto Baeza

doi:10.1108/bpmj-01-2016-0019

Cited by 8 publications

(2 citation statements)

References 10 publications

(9 reference statements)

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Mentioning

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“…Ten •, ○, and △ are used to represent the strong correlation, medium correlation, and weak correlation between user demand and technical demand in the house body matrix, and blank means irrelevant, where • � 5, ○ � 3, and △ � 1. After being converted into corresponding values, the absolute and relative importance weights of technical requirements shall be calculated according to the following formula as the bottom of the house of quality [26].…”

Section: Building House Of Qualitymentioning

confidence: 99%

Community Micro‐Ambulance Design Based on QFD and TRIZ Theories

Cheng

Tian

2023

Mathematical Problems in Engineering

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In recent years, with the sharp rise in the number of vehicles in China, traffic congestion is becoming increasingly serious, affecting the rapid passage of ambulances. In addition, it is common that vehicles are generally parked indiscriminately in some old communities, which also hinders ambulances into residential areas and reduces rescue efficiency. Apart from external factors, the root cause is that existing ambulances are too large to easily pass narrow roads. Besides, there are problems such as frequent empty runs and serious homogenization in traditional ambulances. Therefore, it is necessary to improve the design of traditional large ambulances. First, the user needs of different users for ambulances were determined through questionnaires and user interviews; then, the need judgment matrix of ambulances was constructed by using the analytic hierarchy process to rank user needs by weight, so as to determine the direction for new type ambulance design. Through quality function deployment, the user’s demands were transformed into the technical demands of ambulances, and the conflicts were found. Meanwhile, top-ranked needs were analyzed by using theory of inventive problem solving to seek the corresponding feasible solutions quickly, and innovative design of ambulances was conducted on this basis. However, many designers have not considered the product validation link when using these three methods for innovative design. On the contrary, in this improved ambulance design, the FCE is introduced to score the new design, find the deficiencies, and improve them, thus completing the missing link in the traditional design and forming a complete set of scientific design process. The traditional large ambulance with standard length, width, and height of 5,800 mm, 2,000 mm, and 2,600 mm is modified into a mini-ambulance with length, width, and height of 3,500 mm, 1,600 mm, and 2,250 mm. Simultaneously, various details are optimized to design a community micro-ambulance that truly meets the needs of users and enhances user satisfaction. Quantifying and ranking users’ various functional needs for ambulances by using the AHP/QFD/TRIZ theory and providing corresponding feasible solutions have identified the breakthrough direction for the research on innovative design of community ambulances and have also provided references for the design of other products.

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Section: Building House Of Qualitymentioning

confidence: 99%

Community Micro‐Ambulance Design Based on QFD and TRIZ Theories

Cheng

Tian

2023

Mathematical Problems in Engineering

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“…Table 1 shows the main differences between Modern QFD and Classical QFD. It is clear how necessary was for Classical QFD to evolve into a new methodology in order to be competitive in such a changing environment as the current market is [19]. The Modern QFD can be applied in different businesses due to its dynamicity, the way that it would be applied in agriculture is going to be described in the following lines [20].…”

Section: Modern Qfd In Agriculturementioning

confidence: 99%

Standardize Strawberry Crops by Applying the Quality Function Deployment in Huaura, Perú

Memenza¹,

Cauty²,

Sotelo³

et al. 2020

Proceedings of the 18th LACCEI International Multi-Conference for Engineering, Education, and Technology: Engineering, Integrat

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This research work seeks to propose the application of the QFD quality management tool in strawberry cultivation processes in the Huaura area. In the first instance, a review of the literature corresponding to the tool applied to agriculture is carried out, with which the quality control model for the strawberry production process is based. The hypothesis was established that the application of this quality control model will achieve the standardization of strawberry crops so that quality standards that allow export are achieved. A pilot implementation plan is proposed to corroborate the veracity of this hypothesis, selecting a particular type of strawberry, two farmers in the area and an implementation horizon of 8 months. It is expected to find the viability of this model to improve the quality of the strawberries of Huaura and the replicability of it to spread it in the region

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