Commentary on Sawangjit et al. (2017): There is still much to be determined before policy makers can choose pharmacy needle and syringe programmes (NSP) confidently over other models of NSP provision A greater understanding of the modifiable factors that promote or hinder the outcomes of pharmacy needle and syringe programmes is needed to allow those who develop and commission such services to maximize outcomes and obtain the best return from investment.Across low-, middle-and high-income countries, pharmacies are a widespread feature of cities, towns, suburbs and rural areas. Pharmacies are often easily accessible, open long hours, support a range of health-care needs and provide anonymity to users. Overhead and staff costs are met by the owner. It is against this background that pharmacy-based needle and syringe programmes (NSPs) developed in the 1980s. Sawangjit et al. [1] demonstrate that people who inject drugs (PWID) and who use pharmacies as a source of injecting equipment report a reduction in risk behaviours (syringe sharing and unsafe disposal) compared to PWID who are not in contact with any NSPs. This evidence provides support for pharmacy NSP, but there is potential for pharmacy NSP to make a greater contribution. To define this contribution, we need to understand pharmacy NSP in much greater detail.As the authors make clear, the model of injecting equipment provision from pharmacies included in the analysis varied. Pharmacies were either selling, supplying on a one-for-one basis or making unrestricted supply or exchange of syringes. Each of these methods is quite different, and will influence PWID's decisions to make use of services, against a background of what other options exist locally for them, and thus could potentially influence their risk behaviours. For example, the sale of injecting equipment requires PWID to have money to spend on it. Competing factors will be the need to fund drugs and the potential actions needed to acquire money. One-for-one exchange, although potentially free at point of use, does not allow for breakages or secondary supply to others, meaning that there is not enough equipment in circulation. Thus, both sale of syringes and one-for-one supply may limit the impact of pharmacy NSP. Unrestricted supply has the potential to provide greater coverage, but coverage levels need to be determined and compared against one-for-one and sales. Additionally, it is not known what level of coverage was attained in the studies analysed by Sawangjit et al., and we do not know what contribution pharmacy NSP models of supply make to overall coverage in the locality.Users of pharmacy and non-pharmacy NSPs in any one locality are, to some extent, the same people and to some extent different. We need to understand more clearly who uses pharmacy NSPs and under what circumstances they do so. Craine et al. [2] showed that users of pharmacy NSPs tend to report markers of decreased risk compared to users of specialist service NSPs, but more work is needed to understand why this is so. For exampl...