Effectiveness of a voluntary family befriending service: a mixed methods evaluation using the Donabedian model

‘If we would change things outside we wouldn’t even need to go in…’ supporting recovery via community‐based actions: A focus group study on psychiatric rehospitalization

“…Furthermore, previous studies have recounted positive effects of physical, social and creative actions when conducted in a non‐judgemental atmosphere via shared experiences, camaraderie, flexibility and choice 50 . Participants in the current study described community‐based organizations as feeling like a ‘home away from home’, a sentiment which has been reflected in previous work with workers in this context being described as particularly accessible and approachable 53‐55 . This less tangible sense of approachability has also been highlighted in a recent Norwegian study describing circumstances where health professionals conveyed a genuine interest in service users instilling an important sense of being seen and of being valued 56 …”

“…50 Participants in the current study described community-based organizations as feeling like a 'home away from home', a sentiment which has been reflected in previous work with workers in this context being described as particularly accessible and approachable. [53][54][55] This less tangible sense of approachability has also been highlighted in a recent Norwegian study describing circumstances where health professionals conveyed a genuine interest in service users instilling an important sense of being seen and of being valued. 56 Many of the facilitating subthemes related to personal recovery and were therefore collated into a separate recovery theme.…”

Effectiveness of a neonatal COVID-19 response project: A mixed-methods evaluation using the Donabedian model

“…The Donabedian structure-process-outcome (SPO) model was applied to structure the evaluation ( Donabedian, 1966 , 2005 ). The model is commonly used as a framework for healthcare evaluation and audit ( Gardner et al, 2014 ; Gentry et al, 2018 ; Kobayashi et al, 2011 ; Rai and Wood, 2018 ) and is recommended by NHS England and NHS Improvement for service improvement and evaluation projects ( NHS England and NHS Improvement, 2021 ).…”

“…Knowledge will contribute to future service decision-making, development, and partner collaborations between the third sector, and statutory services ( Gentry et al, 2018 ).…”

Untapped potential? Action by non-governmental organisations on the social determinants of mental health in high-income countries: an integrative review

“…Voluntary Sector Review, 1-21. https://doi.org/10.1332/204080520X15874661935482 2013). Success within the NGO sector has been attributed to their unique position in society, (Butler et al 2017;Artaraz, Thurston, & Davies, 2007;Gentry, Powers, Azim & Maidrag 2018), which also places them in a good place for shaping social policy and impacting the social determinants of health and mental health (WHO, 2007). NGOs' approachability, flexibility, partnership working, and user involvement, particularly in relation to hard to reach groups, contribute to their unique potential (Flanagan, & Hancock, 2010).…”