The three‐year JUBILEE project – JISC User Behaviour in Information seeking: Longitudinal Evaluation of EIS – is being funded by the UK Joint Information Systems Committee (JISC). It is seeking to predict, monitor and charcaterise the information seeking behaviour of UK students and academics in relation to electronic information services (EIS) and is providing illuminative and contextualised pictures built up over time and in different disciplines. The project began in August 1999 and is approaching the end of the first annual cycle. Data are being collected and analysed in each cycle, to inform subsequent cycles. Preliminary analysis of the first cycle is already characterising the differences and similarities existing between the disciplines studied in cycle one, with some general themes emerging. The picture is not straightforward, with a very wide variation of views and experiences already reported within as well between disciplines at different sites.