“…Business development is crucial for construction and engineering companies (Smyth et al 2016) whether prospecting new clients, working with sales agents, lobbyists, or marketing (Conseil du trésor 2011). The organization is strongly impacted, should a business partner act in a less-than-stellar fashion, since the partner is considered as a de facto representative of both entities, and to be acting on behalf of this organization.…”
Section: Business Partners In the Construction Industrymentioning
This reflection aims to investigate the integrity-related risks for companies engaging with third parties in the construction and civil engineering industry. The business partner compliance process of a multinational construction engineering company is assessed through internal interviews with integrity officers per business sector and per region in a static and dynamic strategy framework. The actual process is the internal evaluation of a ready-made tool bought from a service supplier that assess how the risks related to corruption are covered in order to determine the level of due diligence necessary when This material may be downloaded for personal use only. Any other use requires prior permission of the American Society of Civil Engineers. This material may be found at https://doi.org/10.1061/(ASCE)LA.1943-4170.0000435. engaging with a specific third party. This study finds that companies must involve their own experts to improve integrity tools. Collecting expert opinions on risk is necessary to allow an improved understanding of the scope of the tool. This study reflects on new ways for improving the integrity tool and demonstrates the necessity to cover risks not solely associated with Corruption & Bribery, but also with Human Rights, Conflict of Interest, Antitrust & Competition, as well as Compliance with Regulations to fully protect company's integrity.
“…Business development is crucial for construction and engineering companies (Smyth et al 2016) whether prospecting new clients, working with sales agents, lobbyists, or marketing (Conseil du trésor 2011). The organization is strongly impacted, should a business partner act in a less-than-stellar fashion, since the partner is considered as a de facto representative of both entities, and to be acting on behalf of this organization.…”
Section: Business Partners In the Construction Industrymentioning
This reflection aims to investigate the integrity-related risks for companies engaging with third parties in the construction and civil engineering industry. The business partner compliance process of a multinational construction engineering company is assessed through internal interviews with integrity officers per business sector and per region in a static and dynamic strategy framework. The actual process is the internal evaluation of a ready-made tool bought from a service supplier that assess how the risks related to corruption are covered in order to determine the level of due diligence necessary when This material may be downloaded for personal use only. Any other use requires prior permission of the American Society of Civil Engineers. This material may be found at https://doi.org/10.1061/(ASCE)LA.1943-4170.0000435. engaging with a specific third party. This study finds that companies must involve their own experts to improve integrity tools. Collecting expert opinions on risk is necessary to allow an improved understanding of the scope of the tool. This study reflects on new ways for improving the integrity tool and demonstrates the necessity to cover risks not solely associated with Corruption & Bribery, but also with Human Rights, Conflict of Interest, Antitrust & Competition, as well as Compliance with Regulations to fully protect company's integrity.
“…A growing stream of literature provides examples of co-creation processes found in construction projects, although these studies are still relatively scarce (Smyth et al 2016). For example, several studies have explored co-creation processes that take place between clients and contractors (Jacobsson and Roth 2014;Liu et al 2014;Eriksson et al 2016).…”
Section: Value Co-creation and Projects As Value Co-creation Processesmentioning
“…However, the majority of service-dominant logic research focuses on the practices of and value for customers (e.g, van der Valk and Wynstra, 2012). Service value, particularly for suppliers, is somewhat neglected, with the exceptions of Smyth et al (2016) and Walter et al (2001). This imbalance of research interests is consistent with the client-centred focus of construction project management (CPM).…”
Section: Towards An Understanding Of Trust In Construction Supply Chains Towards a Service Dominant Logic Viewmentioning
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