1993
DOI: 10.1002/j.1556-6676.1993.tb02253.x
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Edgar Schein's Process Versus Content Consultation Models

Abstract: has proposed three models of consultation based on assumptions inherent in different helping styles. The first two models, purchase-of-expertise and doctor-patient, focus on the content of organizational problems. The client gives the problem to the consultant to find and implement solutions. The process consultation model focuses on how organizational problems are solved. The client and consultant collaborate throughout the problemsolving effort to find workable solutions. Because of the nature of organizatio… Show more

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Cited by 4 publications
(4 citation statements)
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“…Although the collaborative approach to consultation has been established as the preferred method of consultation within the school (Dinkmeyer & Carlson, 2001;Dougherty, 1999;Kampwirth, 2002), noncollaborative approaches are also discussed (e.g., mental health consultation) so that students can understand the overall development of the consulting profession. Students are generally surprised to learn that they do not need to be experts in content, but rather experts in developing the process of collaborative consultation with various school-based professionals (Kurpius et al, 1993;Mendoza, 1993;Rockwood, 1993;Ross, 1993).…”
Section: School-based Consultation Knowledgementioning
confidence: 99%
See 1 more Smart Citation
“…Although the collaborative approach to consultation has been established as the preferred method of consultation within the school (Dinkmeyer & Carlson, 2001;Dougherty, 1999;Kampwirth, 2002), noncollaborative approaches are also discussed (e.g., mental health consultation) so that students can understand the overall development of the consulting profession. Students are generally surprised to learn that they do not need to be experts in content, but rather experts in developing the process of collaborative consultation with various school-based professionals (Kurpius et al, 1993;Mendoza, 1993;Rockwood, 1993;Ross, 1993).…”
Section: School-based Consultation Knowledgementioning
confidence: 99%
“…The premise of leadership facilitation as it relates to the development of consultation skills is that it requires the student to facilitate a collaborative effort in order for the class to discuss the article. Although this leadership exercise incorporates the development of knowledge, it also requires the student to give equal attention to facilitating the discussion so that others are actively engaged in the process, which is the aspect of consultation that expert consultants are expected to master (Kurpius et al, 1993;Mendoza, 1993;Rockwood, 1993;Ross, 1993), particularly within the school (Dinkmeyer & Carlson, 2001;Dougherty, 1999;Kampwirth, 2002).…”
Section: Skills Training In School-based Consultationmentioning
confidence: 99%
“…The degree of control the client and/or the project teams (e.g., architect or contractor) have depends on the type of project procurement. In understanding the types of roles and their level of control given a problem, three types of consultant roles are proposed by Edgar Schein, namely: purchase-of-expertise model, doctor-patient model and process consultation model (Rockwood, 1993). According to Schein (1978), the first two models are expert and content oriented where focus is on the task to be performed or the problem to be solved.…”
Section: Briefingmentioning
confidence: 99%
“…Für einen kurzen Überblick zu Scheins (1969) Unterscheidung zwischen den drei Beratungsmodellen purchase-of-expertise model, doctor-patient model und process consultation model siehe u. a Rockwood (1993)…”
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