2019
DOI: 10.1137/17m1133944
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Economies-of-Scale in Many-Server Queueing Systems: Tutorial and Partial Review of the QED Halfin--Whitt Heavy-Traffic Regime

Abstract: Resource sharing systems describe situations in which users compete for service from scarce resources. Examples include check-in lines at airports, waiting rooms in hospitals or queues in contact centers, data buffers in wireless networks, and delayed service in cloud data centers. These are all situations with jobs (clients, patients, tasks) and servers (agents, beds, processors) that have large capacity levels, ranging from the order of tens (checkouts) to thousands (processors). This survey investigates how… Show more

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Cited by 55 publications
(16 citation statements)
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References 159 publications
(210 reference statements)
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“…These limiting results enable us to formulate easy-to-calculate approximations, and allow us to solve capacity allocation problems in the form of optimization problems that generate (close-to-optimal) green times. This adds to the literature of capacity allocation problems [14] and [22] and asymptotic dimensioning of queueing systems [5] and [21].…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…These limiting results enable us to formulate easy-to-calculate approximations, and allow us to solve capacity allocation problems in the form of optimization problems that generate (close-to-optimal) green times. This adds to the literature of capacity allocation problems [14] and [22] and asymptotic dimensioning of queueing systems [5] and [21].…”
Section: Discussionmentioning
confidence: 99%
“…As far as we are aware, this is the first study that applies this scenario for the FCTL queue. Related scalings in continuous-time single-server queues are referred to as "nearly-deterministic regime" [17,18] and in multi-server settings as the Halfin-Whitt regime or Quality-and-Efficiency-Driven (QED) regime [10,21]. The term QED regime was coined because queueing systems in this regime can deal with high vehicleto-capacity ratios while the probability of no delay stays strictly between 0 and 1.…”
Section: Introductionmentioning
confidence: 99%
“…Recently, owing to the advancement in computing, different data mining models are proposed. Since the financial markets produce big data in real time, an advantage in competition is the capability to use different modes of data in real time and depict the financial market in the form of data-driven guidelines that are deliverable to business decision-makers [3]. erefore, it is essential to develop a standard process capable of deriving data-driven insights that are directly related to performance in the financial markets.…”
Section: Introductionmentioning
confidence: 99%
“…In terms of the aggregate traffic load and total service capacity, this scaling corresponds to the so-called Halfin-Whitt heavy-traffic regime which was introduced in the seminal paper [11] and has been extensively studied since. The set-up in [11], as well as the numerous model extensions in the literature (see [7,8,9,11,21,22,23], and the references therein), predominantly concerned a setting with a single centralized queue and server pool (M/M/N), rather than a scenario with parallel queues. Eschenfeldt and Gamarnik [6] initiated the study of the scaling behavior for parallel-server systems in the Halfin-Whitt heavy-traffic regime.…”
Section: Introductionmentioning
confidence: 99%