“…Specifically, it is necessary to innovate so that the financial management system can facilitate decisions in providing accurate information and to innovate the process of solving procedures to help students have convenience when accessing help and save time and effort (Kim & Lee, 2012). In assisting students in financial matters, universities need to focus on transaction convenience regarding the reduction of costs, time and effort of students, and the results they get after using the service (Chang & Kim, 2017, Ahn, 2016. Increasing student satisfaction with the financial management system means increasing university sales, so the university needs to re-evaluate student financial services systems and improve service quality.…”