“Easy to sense but hard to define”: Charismatic nonverbal communication and the psychotherapist.

Abstract

Social psychologists have described charisma as the ability to move and inspire others via dramatic flair. The use of charismatic nonverbal behavior is a learnable social skill empirically linked to the success of leaders, physicians, educators, and others, but examined only rarely among psychotherapists. The present article overviews positive effects of charismatic nonverbal communication style, points to literature on its role in social influence, offers possible mechanisms for its utility in psychotherapy, and suggests research on its application in the therapeutic arena.

Psychotherapist’s persuasiveness in anxiety: Scale development and relation to the working alliance.

“…Providing a detailed and clear explanation without being too exhaustive (Horvath, 1990), mentioning that it is a modern and empirically supported treatment, and using technical language and clinical cases to describe it, is suggested to enhance the client's expectations, self-efficacy, and engagement in therapeutic tasks (Ahmed & Westra, 2009;Ametrano et al, 2017;Kazdin & Krouse, 1983). Rationales focused on the client's specific complaints (Yulish et al, 2017), adapted to the client's beliefs (Wampold, 2012) and culture (Benish et al, 2011), accompanied by charismatic nonverbal behaviors, are thought to be persuasive (Heide, 2013;Otterson, 2015) and stimulant emotionally (Neumann & Strack, 2000). Despite the importance of communicating the rationale and previous attempts at measuring the psychotherapist's persuasiveness (Anderson & Patterson, 2013;Packwood & Parker, 1973;Truax et al, 1968Truax et al, , 1970, there still is not a psychometrically sound scale that explicitly measures the psychotherapist's persuasiveness (Vaz & Sousa, 2021).…”

The Nonverbal Communication and Its Influence on Customer Perceptions Towards Service Encounter: An Empirical Study in the Iraqi Banking Service

“…Body Language Body language in nonverbal communication refers to the cues that can be perceived through facial expressions, eye glances, and gestures made by others during interactions (Kyungae et al, 2011). Facial expressions constitute the richest channel in nonverbal communication that gives a clear perception of a person's mood and the state in which he expresses or restricts his feelings and what is inside him to others (Heide, 2013;Barreto, 2017). When researching anatomy, we find that there are twenty muscles in the face that allow a person to express his feelings differently such as happiness, grief, fear, anger, surprise, dissatisfaction, or disgust (Danner & Durrschmid, 2018).…”

A wearable sales assistant: capturing dynamic nonverbal communication behaviors using sensor technology

“…Moreover, individuals who are perceived as more charismatic are better able to exhibit influence over their conversational partner (Vercic and Vercic 2011). Given their appeal, individuals who are perceived as more charismatic gain more attention and are more likable (Heide 2013), which in turn most likely leads to approachability behaviors. Customers' attraction to salespeople who they perceive as charismatic may also increase their attitude toward the salesperson (Pauser, Wagner and Ebster 2018).…”