e-Tourism beyond COVID-19: a call for transformative research

Gretzel, Ulrike; Fuchs, Matthias; Baggio, Rodolfo; Hoepken, Wolfram; Law, Rob; Neidhardt, Julia; Pesonen, Juho; Zanker, Markus; Xiang, Zheng

doi:10.1007/s40558-020-00181-3

Cited by 369 publications

(253 citation statements)

References 55 publications

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“…This includes increase in the prices of hotel services, restaurants and other associated services that may occur in order to compensate for the losses recorded during the months of closures. Unlike other sectors of activity, some tourism revenues are lost permanently because the unsold capacity in accommodation cannot be marketed in the following years, with corresponding implications for employment in the sector [16,29].…”

Section: Discussionmentioning

confidence: 99%

The Impact of COVID-19 Outbreak on the Tourism Needs of Algerian Population

Madani¹,

Boutebal²,

Benhamida³

et al. 2020

Preprint

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This research aims to understand the vision and the reaction of the population towards tourism and holidays during this period of the COVID-19 pandemic. It investigates also the tourist needs of the Algerian population after the closure of international borders. Methods: The data were collected using mixed quantitative and qualitative methods through a questionnaire applied to 203 people in different regions of Algeria (a North African country) from 1st June to 13 July 2020. Results: The needs of Algerian tourists are characterized by a great need for leisure to relieve psychological stress caused by COVID-19 (M = 25.33) among the study sample (p <0.05). The results also show an average need to rationalize the costs of tourist services (M = 5.26) according to the respondents (p <0.01). This is in addition to the great need (M = 7.75) among respondents (p <0.05) of the awareness that the tourism sector can contribute to the economic recovery in Algeria after the confinement period. About 75.86% of respondents demand the cleanliness of tourist sites, while 69.95% recommend improving safety because of the size of tourist sites in the Algerian territory and also measures related to social distancing. The results show that 53.69% of respondents preferred the month of August to go on vacation, 29.06% chose the month of September, and 17.25% would prefer the months of October, November and December since they expect a reduction in the risks of the COVID-19 pandemic. Conclusions: The COVID-19 pandemic has affected the tourism needs of the Algerian population, which has become increasingly aware of the consequences of the pandemic in relation to their health and on the country's economy. These results can help the authorities of the tourism sector to better understand and identify the tourism needs of this population in the current period and after the COVID-19 pandemic.

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Section: Discussionmentioning

confidence: 99%

The Impact of COVID-19 Outbreak on the Tourism Needs of Algerian Population

Madani¹,

Boutebal²,

Benhamida³

et al. 2020

Preprint

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“…Reflecting on the need to reconsider global mobility Renaud (2020) proposes alternative tourism development pathways which are aligned to the principles of deglobalisation and degrowth of the industry. For tourism transformation to occur Benjamin et al (2020) call for an actionable commitment to equity, Gretzel et al (2020) for transformative e-Tourism research, Stankov et al (2020) for more 'mindful' consumers, and Carr (2020b) for the incorporation of diverse cultural values, including from indigenous peoples, in order to ensure more equitable tourism futures. Everingham & Chassagne (2020) advocate a shift away from capitalist growth models for tourism and instead redirecting priorities away from simply economic growth and instead towards enhanced environmental and social well-being.…”

Section: International Debatesmentioning

confidence: 99%

COVID-19 and African tourism research agendas

Rogerson

Baum

2020

Development Southern Africa

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COVID-19 has triggered a burst of international scholarship concerning the reshaping of tourism and the resetting of tourism research agendas. The aim of this paper is to tease out some implications for reorienting the African tourism research agenda from 2020 and beyond. Arguably, an appropriate African research response to COVID-19 in the context of tourism must embrace a genuine transdisciplinary approach and draw in researchers who would not, historically, have operated in the tourism space. Seven key themes are discussed namely, market confidence; dependence on international long-haul tourists; supporting regional and domestic tourism especially VFR travel; redefining communitybased tourism; informal sector resilience; climate change; and, addressing present-mindedness in African tourism scholarship.

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“…A significant number of papers have dealt with the strategic role of innovation and technology in the tourism industry, and particularly in the field of hospitality. There are various papers focusing on new technologies and their implementation during times of crisis, especially COVID-19 [35,36]. Knowledge management though machine learning technologies, innovation, and technology in general in the global context demand the use of disruptive technologies, involving all aspects of the tourism sector, from every stakeholder to every subdomain of the industry [36][37][38][39].…”

Section: Crises Tourism and Hospitality Businessesmentioning

confidence: 99%

The Implementation of Strategic Management in Greek Hospitality Businesses in Times of Crisis

Varelas

Apostolopoulos

2020

Sustainability

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The aim of this research was to explore the implementation of strategic management approaches in Greek tourism and hospitality businesses during economic crises, in order to further expand our current knowledge of operating in a turbulent environment and embracing novel aspects by linking economic crises with the current literature on the COVID-19 pandemic. This research emphasizes the connection between the strategic management approaches of 131 tourism organizations and hospitality business performance by analyzing entrepreneurs’ opinions and hospitality business markets. The results reveal that a significant percentage of the participants understand and use some strategic management procedures, and some strategy in general, but there is a lack of a concrete strategy for managing the turbulent environment caused by an economic crisis. However, a large percentage of small tourism businesses are completely unaware of strategic management approaches, and their knowledge of implementing a strategy during an economic crisis is limited. The practical implications of this research can act as a navigator of the economic consequences caused by the COVID-19 pandemic.

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e-Tourism beyond COVID-19: a call for transformative research

Cited by 369 publications

References 55 publications

The Impact of COVID-19 Outbreak on the Tourism Needs of Algerian Population

The Impact of COVID-19 Outbreak on the Tourism Needs of Algerian Population

COVID-19 and African tourism research agendas

The Implementation of Strategic Management in Greek Hospitality Businesses in Times of Crisis

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