e-Services in a Networked World: From Semantics to Pragmatics

Gordijn, Jaap; Kinderen, Sybren de; Pijpers, Vincent; Akkermans, Hans

doi:10.1007/978-3-642-00985-3_4

Cited by 6 publications

(3 citation statements)

References 11 publications

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“…Business interoperability is one of the less explored areas of enterprise interoperability, as mentioned earlier, certainly if one considers it in combination with semiotic level data interoperability. Methods to address these concerns, sometimes referred to as pragmatic interoperability, dealing with enterprise circumstances and meaning in context, are scarce and preliminary [1,21].…”

Section: Methodsmentioning

confidence: 99%

Computer in Industry Special Issue on “Interoperability and Future Internet for Next-Generation Enterprises” Editorial and state of the art

Sinderen

Johnson

Doumeingts

2013

Computers in Industry

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Section: Methodsmentioning

confidence: 99%

Computer in Industry Special Issue on “Interoperability and Future Internet for Next-Generation Enterprises” Editorial and state of the art

Sinderen

Johnson

Doumeingts

2013

Computers in Industry

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“…Recent research (Gordijn et al, 2008;Hruby, 2006;Andersson et al, 2005;Gordijn, Akkermans & Vliet, 2000) employ enterprise business models as a foundation to create IT systems. A business model describes what is offered by an actor to another actor rather than how these offerings are negotiated, contracted and fulfilled among the actors, as explained by a process model.…”

Section: Related Researchmentioning

confidence: 99%

An Approach for E-Service Design using Enterprise Models

Johannesson

Henkel

Perjons

2011

International Journal of Information System Modeling and Design

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Today's organisations demand new business models for value creation and innovation. Such business models require collaboration with customers and vendors in agile and flexible networks. To realise such networks, organisations are embracing service oriented models and architectures, using e-services for business communication. A major issue for a service oriented organisation is to design and offer e-services that are adapted to the needs, wants, and requirements of customers and vendors. This is a challenging task as different customer groups and vendors will have different requirements, which may vary over time, resulting in a large number of e-services. In this paper, we suggest enterprise models as being adequate instruments for design and maintenance of e-services. More specifically, we propose an approach for designing e-services based on value and goal models. Such models will ensure that the constructed e-services will satisfy the needs and wants of customers. A project from the Swedish health care sector is used to demonstrate and evaluate the proposed approach.

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“…To cope with the two aforementioned research problems, we introduce e 3 alignment , which is part of the e 3 family of business ontologies [6]. With e 3 alignment , it is possible to explore a wide range of inter-organizational alignment issues concerning the interaction between organizations, and their information systems, in a value web, seen from multiple perspectives, and with the aid of modeling techniques.…”

Section: Introductionmentioning

confidence: 99%

e³alignment : Exploring inter-organizational alignment in value webs

Pijpers¹,

Gordijn²,

Akkermans³

2009

2009 Third International Conference on Research Challenges in Information Science

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In this paper we introduce the e 3 alignment approach for inter-organizational alignment. With e 3 alignment we create alignment between organizations operating in a value web -which is a set of organizations who jointly satisfy a customer needby (1) focusing on the interaction between the organizations in the value web, (2) considering interaction from four different perspectives, and (3) utilizing conceptual modeling techniques for each perspective. By creating inter-organizational alignment between the actors in a value web e 3 alignment ultimately contributes to a sustainable and profitable value web. To actually create alignment, e 3 alignment iteratively takes three specific steps:(1) identification of alignment issues, (2) solution design, and (3) impact analysis. We tested e 3 alignment on an industrial strength case study in the Spanish electricity industry.

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e-Services in a Networked World: From Semantics to Pragmatics

Cited by 6 publications

References 11 publications

Computer in Industry Special Issue on “Interoperability and Future Internet for Next-Generation Enterprises” Editorial and state of the art

Computer in Industry Special Issue on “Interoperability and Future Internet for Next-Generation Enterprises” Editorial and state of the art

An Approach for E-Service Design using Enterprise Models

e³alignment : Exploring inter-organizational alignment in value webs

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e-Services in a Networked World: From Semantics to Pragmatics

Cited by 6 publications

References 11 publications

Computer in Industry Special Issue on “Interoperability and Future Internet for Next-Generation Enterprises” Editorial and state of the art

Computer in Industry Special Issue on “Interoperability and Future Internet for Next-Generation Enterprises” Editorial and state of the art

An Approach for E-Service Design using Enterprise Models

e3alignment : Exploring inter-organizational alignment in value webs

Contact Info

Product

Resources

About

e³alignment : Exploring inter-organizational alignment in value webs