2005
DOI: 10.1016/j.ijhm.2004.09.004
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e-Procurement: an emerging tool for the hotel supply chain management

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Cited by 57 publications
(49 citation statements)
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References 26 publications
(19 reference statements)
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“…Results from Gunasekeran [10] show that the better utilisation of staff had a mean score of 2.5, other variables such as 1) increased efficiencies; 2) improved relationships with suppliers; 3) increased customer satisfaction and 4) the reduction in transactional costs had mean ratings <3.0. Similarly, Kothari et al [15] experienced comparable outcomes. This indicates that at an operational level, organisations are yet to attain the benefits of e-procurement.…”
Section: G E-procurement and Public Procurement Corruptionmentioning
confidence: 76%
“…Results from Gunasekeran [10] show that the better utilisation of staff had a mean score of 2.5, other variables such as 1) increased efficiencies; 2) improved relationships with suppliers; 3) increased customer satisfaction and 4) the reduction in transactional costs had mean ratings <3.0. Similarly, Kothari et al [15] experienced comparable outcomes. This indicates that at an operational level, organisations are yet to attain the benefits of e-procurement.…”
Section: G E-procurement and Public Procurement Corruptionmentioning
confidence: 76%
“…Second, facing the competitive virtual environment, previous research found that pricing, trust in an online shopping relationship (Kim et al 2013b;Madapusi and D'Souza 2012), and product characteristics are important factors that influence the decision of joining a purchasing group (González-Benito 2007). Many have not yet analyzed the role of the suppliers of food service companies, which trade and exchange information on the Internet through the B2C e-marketplace (Kothari et al 2005). Third, this study aims to elucidate how customer orientation and supply chain partnership affect the operational performance of food service companies based on buyer and supplier relationship.…”
Section: Introductionmentioning
confidence: 99%
“…The adequate training of the employees will enable them to take advantage of the new system. It should be assured that employees are able to see the benefits derived from e-Procurement technology (Kothari et al, 2005).…”
Section: Initial Trainingmentioning
confidence: 99%
“…As affirmed by Kothari et al(2005), no advanced technology can replace human interactions in establishing and maintaining business relationships. The e-Procurement shouldn´t try to replace human interactions between sellers and buyers.…”
Section: Barriersmentioning
confidence: 99%