Proceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age 2018
DOI: 10.1145/3209281.3209373
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E-participation, social media and digital gap

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Cited by 14 publications
(15 citation statements)
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“…Mirroring this, empirical studies show that citizens are wary to participate in e-participation where they feel their voices are likely to be ignored, or meaningfully engaged with by planning authorities (Cleland et al, 2012(Cleland et al, , Åström et al, 2013. Critically, citizen engagement with e-participation is primarily driven by their access to ICTs that would enable their participation, and the skills needed to use such ICTs (Maia Ribeiro et al, 2018, Gounopoulos et al, 2020.…”
Section: E-participation: An Application Of Icts In Planning Practicementioning
confidence: 99%
See 1 more Smart Citation
“…Mirroring this, empirical studies show that citizens are wary to participate in e-participation where they feel their voices are likely to be ignored, or meaningfully engaged with by planning authorities (Cleland et al, 2012(Cleland et al, , Åström et al, 2013. Critically, citizen engagement with e-participation is primarily driven by their access to ICTs that would enable their participation, and the skills needed to use such ICTs (Maia Ribeiro et al, 2018, Gounopoulos et al, 2020.…”
Section: E-participation: An Application Of Icts In Planning Practicementioning
confidence: 99%
“…A review of the e-participation literature also reveals a clear bias towards exploring eparticipation applications and challenges faced in developed countries, and a much more limited but emerging body exploring applications and challenges using e-participation in developing countries (See Table 1). The digital divide is cited frequently as a barrier to undertaking e-participation in both developed and developing countries, reflecting socioeconomic conditions, education, and demographics (Philip et al, 2017, Setthasuravich and Kato, 2020, Maia Ribeiro et al, 2018. The term digital divide is used to describe uneven skills and/or access to ICTs (and therefore exclusion from digital activities and processes), and remains a major barrier for planners and the public to engage with e-participation (Yigitcanlar, 2006).…”
Section: E-participation: An Application Of Icts In Planning Practicementioning
confidence: 99%
“…While social media are harnessed effectively to promote e-Participation, the benefits of direct e-Participation are yet to be seen (Anupriya Khan & Satish Krishnan, 2017). The often recalled issues are the lack of genuine influence on public policy (Ribeiro et al, 2018) and the case of locking participants in unconstructive discussions that are disengaging both citizens and decision-makers (Porwol & Ojo, 2017). Scholars point out "power-distance" between the government and citizens as an essential matter that hinders constructive engagements (Vakeel & Panigrahi, 2018).…”
Section: Social-media-driven E-participationmentioning
confidence: 99%
“…The government is trying to take advantage of social media in implementing egovernment so that people can use the services [4]. A Study by [5] explains that the researchers concluded that social media is a technology that plays a significant role in disaster response because the nature of social media removes communication barriers between communities and the government as well as between communities. Social media also provides facilities for the rapid and effective dissemination of information during an emergency.…”
Section: Introductionmentioning
confidence: 99%