E-government services and social media adoption: Experience of small local governments in Nebraska state

Gao, Xian; Lee, Joo‐Ho

doi:10.1016/j.giq.2017.09.005

Cited by 114 publications

(66 citation statements)

References 36 publications

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“…on their FB profi les. Th is does not correspond with the fi ndings of Gao and Lee (2017), who stated that 50 % of Canadian local governments use Facebook to invite citizens' input. Klepek (2014) came to the conclusion in his research that Facebook is used without any dependence on the size of the self-government.…”

Section: Discussionmentioning

confidence: 58%

“…On the other hand, similar fi ndings, as described by Špaček (2017), regarding participation calls have also been demonstrated in our research. Th is was proven also in research by Gao and Lee (2017), who concluded that Facebook is used by 65 % of Canadian local governments to provide government information (ex-post information). Selfgovernments in Slovakia did not invite citizens to participate in the meetings with self-government representatives (e.g.…”

Section: Discussionmentioning

confidence: 86%

“…Source: Bonsón et al 2012 Research has shown that most local governments are using Web 2.0 and social media tools to enhance transparency, but in general the concept of corporate dialog and the use of Web 2.0 to promote e-participation are still in their infancy at the local level. Gao and Lee (2017) focused their research on social media in Canadian small local governments (a population less than 25,000 is classifi ed as a small local government in Canada). Drawing from e-government and social media literature, they off ered hypotheses by focusing on the relationship between e-government service characteristics and the adoption of Facebook and Twitter in the context of small local government.…”

Section: Figurementioning

confidence: 99%

See 2 more Smart Citations

Can Social Media be a Tool for Participatory Governance in Slovak Municipalities ?

Svidroňová

Kaščáková

Vrbičanová

2018

NISPAcee Journal of Public Administration and Policy

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Th is paper presents the fi rst fi ndings of research that focused on the use of social media by Slovak regional towns. Social media, namely Facebook, are considered a powerful tool for various public administration activities that do not relate only to informing citizens, but also having them participate in decision-making and municipality governance. Th e paper points out the ways of social media usage by selected municipalities. Th e research was carried out in the months of February and March 2018 using a special tool for analyzing Facebook pages called Quintly and a questionnaire survey among the employees of the municipalities. Th e results indicate that municipalities use Facebook mainly for ex-ante informing and for asking citizens to vote in various competitions that can help the local government to gain funding for some public services. Calling for participation in decision-making is very limited. Th e paper also shows a comparative perspective that can be used by municipalities but also by other local or even national governments to work further with Facebook and adopt a social media use strategy.

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Section: Discussionmentioning

confidence: 58%

Section: Discussionmentioning

confidence: 86%

Section: Figurementioning

confidence: 99%

See 1 more Smart Citation

Can Social Media be a Tool for Participatory Governance in Slovak Municipalities ?

Svidroňová

Kaščáková

Vrbičanová

2018

NISPAcee Journal of Public Administration and Policy

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“…Scholars have paid attention to these trends with research agendas spanning from issues of access (Gao and Lee 2017), to the impact of e-government on citizen engagement and participation in government decision-making (Grönlund, Strandberg, and Himmelroos 2009;Lindell et al 2017;Medaglia and Zhu 2017), and the promises of transparency and accountability using open data initiatives (Danneels, Viaene, and Van den Bergh 2017;Fan and Zhao 2017).…”

Section: E-government and Election Managementmentioning

confidence: 99%

Behind the Screens: E-Government in American State Election Administration

Garnett

2020

Election Law Journal: Rules, Politics, and Policy

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This article considers election administration e-government in the United States. It asks: How robust is American states' usage of Internet-based platforms for electoral information dissemination and communication with voters? It conducts a content analysis of state election websites according to the activities common to all electoral management bodies, presents a summary of the use of social media by state election officials, collects data on the means of communication available to voters, and conducts a small-scale test of e-mail responsiveness. It concludes that the United States performs well in terms of providing information about registration and election results. The greatest area for improvement is providing information necessary for full transparency. Scholars and practitioners will benefit from using the framework developed in this article to measure and compare changes in election e-government over time, and to consider the United States within a broader international context.

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“…Such pervasive use of social media represents the interactive tendency of a government that embraces the myriad benefits of social media. However, it also carries potential risks (Gao & Lee, 2017).…”

Section: Introductionmentioning

confidence: 99%

The Power of a Mayor’s Social Media Posts to Create a Support Base of Young Local Citizens: A Case Study

Suciati¹,

Maulidiyanti²

2020

Proceedings of the 3rd International Conference on Vocational Higher Education (ICVHE 2018)

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E-government services and social media adoption: Experience of small local governments in Nebraska state

Cited by 114 publications

References 36 publications

Can Social Media be a Tool for Participatory Governance in Slovak Municipalities ?

Can Social Media be a Tool for Participatory Governance in Slovak Municipalities ?

Behind the Screens: E-Government in American State Election Administration

The Power of a Mayor’s Social Media Posts to Create a Support Base of Young Local Citizens: A Case Study

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