e-Government: past, present and future

Irani, Zahir; Love, Peter E.D.; Montazemi, Ali Reza

doi:10.1057/palgrave.ejis.3000678

Cited by 71 publications

(64 citation statements)

References 9 publications

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“…Learning from the past and from the experiences of other development initiatives is, thus, essential for improving e-government research and practice (Heeks and Bailur, 2007;Irani et al, 2007). Researchers as well as practitioners in the field tend to identify "too many" unique characteristics or unique factors related to the studied phenomenon, without learning from history and previous studies.…”

Section: Introductionmentioning

confidence: 99%

“…IO relations are also central when analyzing and developing government to government (G2G) interaction in order to achieve, e.g., useful one-stop government arrangements (Gouscos et al, 2007;Tambouris and Wimmer, 2004), in order to fulfill citizens' needs of integrated and responsive services and effective public organizations in general (Hazlett and Hill, 2003;Irani et al, 2007;Karunasena et al, 2011). E-government is considered to contain the next wave of IT solutions when private sector solutions (such as B2B and B2C applications) become more mature (Eyob, 2004;Irani et al, 2008).…”

Section: Introductionmentioning

confidence: 99%

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Inter-organizational interaction in public and private sectors – a comparative study

Melin

Axelsson

2013

Transforming Government: People, Process and Policy

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Inter-organizational Interaction in Public and Private Sectors -A Comparative Study 1Purpose -This article compares inter-organizational (IO) interaction and inter-organizational information systems (IOS) to support IO interaction in public and private sectors. The purpose of the article is to explore and discuss differences and similarities between e-government and e-business focusing IOS and interaction. This is done in order to facilitate learning between the two fields. The point of departure is two case studies performed in private and public sectors.Design/Methodology/Approach -A comparative study of two cases in two sectors (private and public) is conducted. IO concepts from industrial markets that characterize an IO relationship (continuity, complexity, symmetry, and formality) and concepts that describe dimensions of such relationships (links, bonds, and ties) are used as analytical lenses. The empirical case study data, mainly generated from interviews, has been analyzed in a qualitative, interpretive way, using these central IO concepts from industrial markets (The IMP approach). This approach is in line with a strategy to use theory as a part of an iterative process of data collection and analysis.Findings -The findings in the present study show that there are several similarities concerning interaction in relations between organizations in the two sectors. There are also differences depending on the level of analysis (empirical level vs. analytical level). The study shows the need to be explicit regarding organizational value, endcustomer or client/citizen value and the type of objects that are exchanged in the interaction. This is presented in the article together with suggested refinements of the analytical framework used for understanding IO interaction. The latter finding is a contribution to the general field of interaction and network studies and also a contribution to the e-government field.Research limitations/implications -This research provides understanding of similarities and differences in the two sectors when analyzing IO interaction and IOS. The study also illustrates a systematic way of analyzing and comparing IO interaction and IOS use in different sectors. However, it is also urgent to learn more about IO interaction between a private and a public organization and how it would be beneficial for understanding both sectors. The issue of trust is an important aspect that is embedded in the IMP approach used in this article. Further understanding of IO interaction can be reached by applying research focused on trust as such. Thus, the findings call for more studies in the area of inter-sector learning, IO interaction and e.g. trust.Practical implications -This article is a point of departure to facilitate learning between the public and the private sectors focusing on IO relations and IOS. Learning between the two sectors is needed for researchers in the two areas as well as policy makers and practitioners developing e.g. e-government interaction and IOS.Originality/value -There are fe...

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Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Inter-organizational interaction in public and private sectors – a comparative study

Melin

Axelsson

2013

Transforming Government: People, Process and Policy

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“…Many national governments have been utilizing information and communication technology (ICT) to improve public services, for effective communication and interactions with their constituents, and in administrative organizations [1,2]. Sustainable computing services are driving sustainability beyond simply energy use and product considerations [3], and deal with the loss of control by individuals, businesses, and governments [3].…”

Section: Introductionmentioning

confidence: 99%

Leadership of Information Security Manager on the Effectiveness of Information Systems Security for Secure Sustainable Computing

Choi

2016

Sustainability

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Information security has been predicted as a barrier for future sustainable computing. Regarding information security of secure sustainable computing, the role of information security managers has received attention. In particular, transformational leadership by information security managers should be stressed for persuading, directing, and controlling management and employees. This study shows that the transformational leadership (in forms such as idealized influence, individualized consideration, and inspirational motivation) of information security managers can improve the effectiveness of information security. The enforcement and relevance of information security policies could be mediating effects on the effectiveness of information security. This study collects data from governmental and public institutions in Korea. This study suggests the need for leadership education programs, and indicates that job training for information security managers should be conducted regularly.

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“…Other problems resulting from the public sector structure and culture include operational divisions and politics (Beynon-Davies, 2007;Irani et al, 2007) as well as resistance to innovation (Seng et al, 2010;Zhao & Khan, 2013). Functional insularity as well as lack of integration and information sharing across departments and agencies also pose challenges to digitalization (Davison et al, 2005).…”

mentioning

confidence: 99%

“…Notwithstanding the benefits of digitalization, its deployment in the public sector can be a challenge (Falk et al, 2017). Generally, the nature of the culture and structures in the public sector can be barriers to digital innovation (Heeks & Stanforth, 2007;Irani et al, 2007;Weerakkody et al, 2011). The traditional public sector is characterized by hierarchical and disparate structures as well as bureaucracy and paper-based processes (Davison et al, 2005;West, 2004) that cause inefficiencies and delays (Beynon-Davies, 2007).…”

mentioning

confidence: 99%

Institutional Barriers to Digitalization of Government Budgeting in Developing Countries: A Case Study of Ghana

Effah

Nuhu

2017

E J Info Sys Dev Countries

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This paper aims to understand how and why institutional barriers constrain digitalization of government budgeting in a developing country context. E-Government studies that specifically focus on public sector budgeting as a cross-agency activity remain limited. While the dominant research focus has been on government interactions with citizens and businesses, budgeting as a significant cross-agency process is yet to receive the necessary research attention. To address this gap, this study employed institutional theory as the analytical lens and qualitative, interpretive case study as the methodology to investigate a government budgeting digitalization project and related challenges in the developing country context of Ghana. The findings show that outdated laws and the culture of paper document flows were institutional barriers to the budgeting digitalization. Other barriers included nonuse of an integrated system implementation approach as well as inadequate and unreliable online access for all the participating units. The originality of the paper lies in its focus on government budgeting as a significant e-government research phenomenon.

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e-Government: past, present and future

Cited by 71 publications

References 9 publications

Inter-organizational interaction in public and private sectors – a comparative study

Inter-organizational interaction in public and private sectors – a comparative study

Leadership of Information Security Manager on the Effectiveness of Information Systems Security for Secure Sustainable Computing

Institutional Barriers to Digitalization of Government Budgeting in Developing Countries: A Case Study of Ghana

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