e-Government at a Decisive Moment: Sketching a Roadmap to Excellence

Traunmüller, Roland; Wimmer, Maria A.

doi:10.1007/10929179_1

Cited by 41 publications

(24 citation statements)

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“…Their studies do, however, not focus on IO interaction in any detail, which implies that the study fills a gap in this respect. Several e-government scholars emphasize that the e-government field has disregarded IO aspects even though these seem to be a major cause for many problems (Punia and Saxena, 2004;Tranmüller and Wimmer, 2003). This supports the objective in this article to explore how knowledge can be transferred (carefully and consciously) between B2B and G2G fields considering contextual conditions in governance, commission, etc.…”

Section: Comparing Io Interaction In E-business and E-governmentsupporting

confidence: 70%

Inter-organizational interaction in public and private sectors – a comparative study

Melin

Axelsson

2013

Transforming Government: People, Process and Policy

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Inter-organizational Interaction in Public and Private Sectors -A Comparative Study 1Purpose -This article compares inter-organizational (IO) interaction and inter-organizational information systems (IOS) to support IO interaction in public and private sectors. The purpose of the article is to explore and discuss differences and similarities between e-government and e-business focusing IOS and interaction. This is done in order to facilitate learning between the two fields. The point of departure is two case studies performed in private and public sectors.Design/Methodology/Approach -A comparative study of two cases in two sectors (private and public) is conducted. IO concepts from industrial markets that characterize an IO relationship (continuity, complexity, symmetry, and formality) and concepts that describe dimensions of such relationships (links, bonds, and ties) are used as analytical lenses. The empirical case study data, mainly generated from interviews, has been analyzed in a qualitative, interpretive way, using these central IO concepts from industrial markets (The IMP approach). This approach is in line with a strategy to use theory as a part of an iterative process of data collection and analysis.Findings -The findings in the present study show that there are several similarities concerning interaction in relations between organizations in the two sectors. There are also differences depending on the level of analysis (empirical level vs. analytical level). The study shows the need to be explicit regarding organizational value, endcustomer or client/citizen value and the type of objects that are exchanged in the interaction. This is presented in the article together with suggested refinements of the analytical framework used for understanding IO interaction. The latter finding is a contribution to the general field of interaction and network studies and also a contribution to the e-government field.Research limitations/implications -This research provides understanding of similarities and differences in the two sectors when analyzing IO interaction and IOS. The study also illustrates a systematic way of analyzing and comparing IO interaction and IOS use in different sectors. However, it is also urgent to learn more about IO interaction between a private and a public organization and how it would be beneficial for understanding both sectors. The issue of trust is an important aspect that is embedded in the IMP approach used in this article. Further understanding of IO interaction can be reached by applying research focused on trust as such. Thus, the findings call for more studies in the area of inter-sector learning, IO interaction and e.g. trust.Practical implications -This article is a point of departure to facilitate learning between the public and the private sectors focusing on IO relations and IOS. Learning between the two sectors is needed for researchers in the two areas as well as policy makers and practitioners developing e.g. e-government interaction and IOS.Originality/value -There are fe...

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Section: Comparing Io Interaction In E-business and E-governmentsupporting

confidence: 70%

Inter-organizational interaction in public and private sectors – a comparative study

Melin

Axelsson

2013

Transforming Government: People, Process and Policy

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“…Inter-organizational Challenges in One-Stop Government Tranmüller and Wimmer (2003) characterize fragmentation and isolated development as a main problem that hinders successful e-government in many situations. They highlight the neglect of inter-agency cooperation as a reason for e-government not yet having exploited the enormous potential of, for example, one-stop government (ibid.).…”

Section: National Aspects Of One-stop Governmentmentioning

confidence: 99%

“…Since many sources (e.g. Tranmüller & Wimmer, 2003) predict successful agency interaction to be a crucial issue for e-government to fulfill its promises, studies that increase our knowledge on inter-organizational challenges in one-stop government are necessary.…”

Section: National Aspects Of One-stop Governmentmentioning

confidence: 99%

“…As we stated in the introduction of the paper, fragmentation and isolated development are main problems that hinder successful e-government in many situations (Tranmüller & Wimmer, 2003). The lack of inter-agency cooperation is one reason for e-government not yet having reached its full potential of for example one-stop government (ibid.).…”

Section: Conclusion and Further Researchmentioning

confidence: 99%

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An inter-organisational perspective on challenges in one-stop government

Axelsson

Melin

2008

IJEG

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Fragmentation and isolated development are main problems that hinder successful e-government. This paper has an inter-organisational perspective on challenges in one-stop government. We present a conceptual framework that characterises an inter-organisational relationship and its dimensions. The conceptual framework is used for analysing data from an inter-organisational one-stop government project. When applying the framework we focus on some interesting issues and explain some of the challenges that our interviewees identified. By addressing these inter-organisational aspects we reached further understanding of the problems associated with this case, which can provide added value to discussions of e-government challenges, barriers and problems in general

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“…The prerequisites for an e-Government enactment strategy are the achievement of a technological interoperability of platforms and a deeper cooperation and security at the organisational level. Those requirements are related with the environment in which the public agencies operate, strictly constrained by norms, regulations, and result-oriented at the same time [1]. Actually, most governmental organisations offer electronic services within a collaborative environment.…”

Section: Introductionmentioning

confidence: 99%

Task Delegation Based Access Control Models for Workflow Systems

Gaaloul¹,

Charoy

2009

Software Services for E-Business and E-Society

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Abstract. e-Government organisations are facilitated and conducted using workflow management systems. Role-based access control (RBAC) is recognised as an efficient access control model for large organisations. The application of RBAC in workflow systems cannot, however, grant permissions to users dynamically while business processes are being executed. We currently observe a move away from predefined strict workflow modelling towards approaches supporting flexibility on the organisational level. One specific approach is that of task delegation. Task delegation is a mechanism that supports organisational flexibility, and ensures delegation of authority in access control systems. In this paper, we propose a Task-oriented Access Control (TAC) model based on RBAC to address these requirements. We aim to reason about task from organisational perspectives and resources perspectives to analyse and specify authorisation constraints. Moreover, we present a fine grained access control protocol to support delegation based on the TAC model.

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e-Government at a Decisive Moment: Sketching a Roadmap to Excellence

Cited by 41 publications

References 1 publication

Inter-organizational interaction in public and private sectors – a comparative study

Inter-organizational interaction in public and private sectors – a comparative study

An inter-organisational perspective on challenges in one-stop government

Task Delegation Based Access Control Models for Workflow Systems

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