E-Governance to Cut Corruption in Public Service Delivery: A Case Study of Fiji

Pathak, Raghuvar D.; Naz, Rafia; Rahman, Md. Habibur; Smith, Robert Frederick Ingram; Agarwal, Kamal Nayan

doi:10.1080/01900690902799482

Cited by 76 publications

(47 citation statements)

References 2 publications

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“…Pathak et al (2008) suggests that electronic government initiatives improved government-citizen relationship and reduce corruption. Carayannis and Popescu (2005) found that information technology provides an opportunity to make procurement activities more transparent and accountable.…”

Section: Discussionmentioning

confidence: 99%

“…Many scholars have identified that ICTs have the potential to reform the government work and services and to improve public sector service delivery , to support good governance (Basu, 2004), to promote transparency and anti-corruption (Bertot et al, 2010), to develop social capital (Shim & Eom, 2009) and many more other benefits. Pathak et al (2009) research highlighted based on the community perceptions on the service delivery that IT enabled technology such as electronic government initiatives can cut the corruption as well as reshape public sector activities and processes, increases overall transparency, and strength relations between government and citizens. Kim et al (2009) reported on an anti-corruption system called OPEN (Online Procedures Enhancement for civil application) which made a positive role in reduction of corruption.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Avoid unnecessary purchase / project (Achterstraat, 2011) Real time access information or real time bidding (Ndou, 2004) Automation of procurement process (Henriksen & Mahnke, 2005) Increase competition among the bidders or suppliers (Hanna, 2010;IMF, 2010;Mahmood, 2010;Thai 2001) Reduce human intervention in bidding process (Khanapuri et al, 2011;Magrini, 2006) Standardization enactment (More consistency in procurement phase) (UN, 2006;Zhang & Yang, 2011) Monitoring and tracking application (Achterstraat, 2011;ADB, 2010; Efficient and secure document transmission (AG, 2005;Chang, 2011;Hanna, 2010;Zhang & Yang, 2011) Managerial control and collaboration (Henriksen & Mahnke, 2005) Transparency and accountability (Croom & Brandon-Jones, 2005;Panda et al, 2010;Pathak et al, 2009;Vaidya et al, 2006) Make a procurement process faster and easier (Hanna, 2010) Obtain the best quality / price ratio (Kaliannan,Raman & Dorasamy, 2009;Lee,Oh & Kwon, 2008) Table 1: Public e-procurement anti-corruption factors Source: (Neupane, Soar, et al, 2012) There is limited research on ways to reduce corruption within public procurement. Vaidya et.al (2004) discussed twelve case studies and identified key benefits of public e-procurement in the Australian public sector based on the use of the Balanced Scorecard approach and critical success factors.…”

Section: Anti-corruption Factors Some Key Referencesmentioning

confidence: 99%

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An Empirical Evaluation Of The Potential Of Public E-Procurement To Reduce Corruption

Neupane

Soar

Vaidya

2014

AJIS

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One of the significant potential benefits of e-procurement technology is reducing opportunities for corruption in public procurement processes. The authors identified anticorruption capabilities of e-procurement through an extensive literature review and a theoretical model representing the impact of three latent variables: monopoly of power, information asymmetry, and transparency and accountability upon the dependent variable, the intent-to-adopt e-procurement. This research was guided by the PrincipalAgent theory and collected the perceptions of 46 government officers of the potential of public e-procurement to reduce corruption in public procurement processes. Results were analysed using the Partial Least Squares Structural Equation Modeling (PLS-SEM) approach. The findings suggest that the intent-to-adopt e-procurement has a positive and significant relationship with the independent variables that might inform developing countries in strategies to combat corruption in public procurement.

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Section: Discussionmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Section: Anti-corruption Factors Some Key Referencesmentioning

confidence: 99%

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An Empirical Evaluation Of The Potential Of Public E-Procurement To Reduce Corruption

Neupane

Soar

Vaidya

2014

AJIS

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“…Transparency and trust are seen to moderate or mediate the relationship between corruption and satisfaction (Driscoll, 1978;Heise, 1985;Jahansoozi, 2006;Pathak et al, 2008;Rawlins, 2008). Many societies believe that transparency will reduce governmental malfeasance through its 'sunshine' effect (Heald, 2006), and demand for transparency has grown rapidly, with organizations in both private and public sectors being encouraged to be more transparent -see Ball (2009) for a review of this development.…”

Section: Introductionmentioning

confidence: 99%

The roles of transparency and trust in the relationship between corruption and citizen satisfaction

Park

Blenkinsopp

2011

International Review of Administrative Sciences

241

183

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Reducing corruption and improving citizen satisfaction are important aims of government, yet the link between these two policy aims has rarely been explored. This article reports a study into the roles played by transparency and trust in the relationship between governmental corruption and citizen satisfaction with public services. The study was based on data gathered in South Korea to evaluate a specific initiative that had sought to reduce corruption and increase citizen satisfaction with public works programmes. The data indicated that the relationship between corruption and satisfaction was moderated by transparency and partially mediated by trust. Points for practitionersThe study sheds light on the roles of transparency and trust in the relationship between corruption and citizen satisfaction with public services, and thus provides insights for developing policy aimed at curtailing corruption and improving satisfaction.

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“…Different studies find that government transparency, supported by ICTs, can cut government bureaucracy and corruption [6], [19]- [22], improve trust in government [23], [24] and build up important elements of social capital [25]. An important factor to study alongside transparency is corruption [26], but the empirical evidence about the link between e-government and corruption is almost negligible [27].…”

Section: Literature Reviewmentioning

confidence: 99%

The effects of technology use on efficiency, transparency, and corruption in municipal governments

Valle-Cruz

Sandoval‐Almazán

Gil-García

2015

Proceedings of the 16th Annual International Conference on Digital Government Research

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The idea that government transparency is directly related to the use of technology was boosted when Barack Obama's Transparency Memorandum was published in 2009. According to this view, the implementation of information technologies in government has significant effects on efficiency, transparency, and corruption, among other variables. However, it is not clear if citizens perceive these effects. Based on a pilot survey conducted in 2014, this study systematically examines the role of technology use and its effects on transparency, efficiency, and corruption in a Mexican municipal government. Our preliminary analysis suggests five distinctive variables within the technology use construct (ICT interaction; use of social media; use of chat, email, and kiosks; mobile technology and security; and artificial intelligence and free Internet). Overall, the results seem to indicate that interactions between citizens and governments supported by emergent technologies improve citizens' perceptions of transparency and efficiency. In contrast, we could not find supporting evidence regarding the effect of technology use on citizens' perceptions of corruption.

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E-Governance to Cut Corruption in Public Service Delivery: A Case Study of Fiji

Cited by 76 publications

References 2 publications

An Empirical Evaluation Of The Potential Of Public E-Procurement To Reduce Corruption

An Empirical Evaluation Of The Potential Of Public E-Procurement To Reduce Corruption

The roles of transparency and trust in the relationship between corruption and citizen satisfaction

The effects of technology use on efficiency, transparency, and corruption in municipal governments

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