The effects of technology use on efficiency, transparency, and corruption in municipal governments

Valle-Cruz, David; Sandoval‐Almazán, Rodrigo; Gil-García, J. Ramón

doi:10.1145/2757401.2757412

Cited by 9 publications

(3 citation statements)

References 32 publications

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“…Next to e-government, Porumbescu (2016b) showed that the use of public sector social media accounts increases citizens' satisfaction and perception of public sector trustworthiness. Additionally, Valle-Cruz et al (2015) highlight the positive effects of online-based citizen-government collaboration on citizens' perceptions of transparency and efficiency.…”

Section: Hypothesesmentioning

confidence: 98%

Outcomes of open government

Schmidthuber

Stütz

Hilgers

2019

IJPSM

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Purpose Governments all over the world have implemented citizensourcing initiatives to integrate citizens into decision-making processes. A more participative decision-making process is associated with an open government and assumed to benefit public service quality and interactive value creation. The purpose of this paper is to highlight the outcomes of open government initiatives and ask to what extent open government participation is related to perceived outcomes of open government. Design/methodology/approach Data conducted from a survey among users of a citizensourcing platform and platform data are used to perform non-parametric analyses and examine the relationship between platform participation and perceived outcomes of open government. Findings The findings of this paper suggest that active platform usage positively relates to several outcomes perceived by citizens, such as improved information flow, increased trust in and satisfaction with local government. In contrast, repetitive participation does not significantly relate to users’ outcome evaluation. Practical implications This study suggests public managers to provide possibilities for citizen participation and interaction with government such as citizensourcing initiatives. In particular, it recommends promoting participants’ platform activity, as proactive platform participation has positive effects on perceived outcomes of open government. Originality/value Previous literature discussed what it needs to realize a transparent and participatory government. First empirical studies deal with government institutions’ reasons to promote exchange with citizens, and investigate citizens’ motivation to participate in citizensourcing activities, but have disregarded the consequences of open government so far. This study thus provides first insights into the outcomes of open government, as perceived by the users.

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Section: Hypothesesmentioning

confidence: 98%

Outcomes of open government

Schmidthuber

Stütz

Hilgers

2019

IJPSM

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“…The study by Cardenas et al (2012) which compared countries in three-world regions (Eastern Europe, Southeast Asia and Central American/Caribbean) over a 20-year period, conclude that geographical location, financial status social infrastructure and governance mechanism impacts the rate at which ICT applications are diffused. Although Baliamoune-Lutz (2003) found that income and government trade policies influence ICT diffusion; Valle-Cruz et al (2015) found that interactions between citizens and government supported by emergent technologies helped to improve citizens' perceptions of transparency and efficiency and continued reliance on those technologies.…”

Section: Ijotb 222mentioning

confidence: 99%

The impact of ICT-diffusion on government effectiveness: what role for cultural practices?

Kalu

2019

IJOTB

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Purpose Based on data collected over a 15 year period (2000–2015) for 89 countries selected across nine geopolitical regions of the world, the purpose of this paper is to explore the role of economic development and the Hofstede index of national cultures in influencing level of government effectiveness and ICT diffusion; as well as the impact of ICT diffusion on government effectiveness. The level of economic development and a country’s ranking on the E-government index were found significant in explaining ICT diffusion and level of government effectiveness, respectively. But the findings also indicate that only the cultural factors such as Indulgence and long-term orientation (LTO) were quite significant in explaining level of government of effectiveness and ICT diffusion, respectively. The findings conclude that while some cultural factors may provide partial explanations for a country’s level of government effectiveness or ICT diffusion, but for other cultural elements, the path of influence is still unclear and at best debatable. Hence, in light of the growing emphasis placed on it in the literature, the effect of culture is limited and may have been overstated. ICT diffusion, while a necessary tool for administrative efficiency, is only but one piece of a larger puzzle and should be developed in consideration of and in the context of a broader framework of economic development, institutional design and behavioral practices. Design/methodology/approach This study examines how existing ICT diffusion and infrastructures among a set of 89 countries spread across nine world geopolitical zones has been able to improve their government effectiveness – as measured by their relative scores or rankings on the global “government effectiveness index” over a 15 year period (2000–2015); and also how specific cultural factors may influence the level of ICT diffusion. Drawing data from the United Nations e-Government knowledge database, the United Nations Development Program, the GlobalEconomy.com, as well as other socio-demographic sources, I examine key and associated indicators that influence information technology diffusion and its contributory effects on level of government effectiveness; as well as the impact of national cultures on ICT diffusion. Findings Overall, the finding from this analysis point to the fact that only two of the Hofstede national culture variables were significant (LTO and Indulgence). The other four national culture variables (Power Distance, Individualism, Masculinity/Femininity and Uncertainty Avoidance) were not. Indulgence has a negative effect on level of government effectiveness, while LTO has a positive effect on ICT diffusion. The other culture variables were not significant in any of the regression models, but they seem to congregate much closer to or around the mean. Originality/value This is the only work of its kind that has utilized the seven Hofstede indicators to test for the relationship between culture and technology over a long period of 15 years.

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“…There is growing attention among city councils in developing countries to incorporate location and spatial knowledge in their procedures for decision-making [40,41]. These cities have primarily utilized Information and Communication Technology (ICT) and social media [41,42] to make cities smarter [43]. According to McCall and Dunn [26], Geo-ICT enables citizens in translating spatial concepts of reality and their knowledge of phenomena into maps.…”

Section: Voluntary Geographic Information (Vgi) In Urban Planning Monmentioning

confidence: 99%

Assessing Spatial Information Themes in the Spatial Information Infrastructure for Participatory Urban Planning Monitoring: Indonesian Cities

Indrajit

Loenen

Oosterom

2019

IJGI

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Most urban planning monitoring activities were designed to monitor implementation of aggregated sectors from different initiatives into practical and measurable indicators. Today, cities utilize spatial information in monitoring and evaluating urban planning implementation for not only national or local goals but also for the 2030 Agenda of Sustainable Development Goals (SDGs). Modern cities adopt Participatory Geographic Information System (PGIS) initiative for their urban planning monitoring. Cities provide spatial information and online tools for citizens to participate. However, the selection of spatial information services for participants is made from producers' perception and often disregards requirements from the regulation, functionalities, and broader user's perception. By providing appropriate spatial information, the quality of participatory urban monitoring can be improved. This study presents a method for selecting appropriate spatial information for urban planning monitoring. It considers regulation, urban planning, and spatial science theories, as well as citizens' requirements, to support participatory urban planning monitoring as a way to ensure the success of providing near real-time urban information to planners and decision-makers.use changes need to be monitored, well-reported, documented, and analyzed using spatial information. By placing spatial information at the core monitoring system, land use change can be produced and shared by stakeholders to assess sustainable development.Participatory mapping facilitates citizens in contributing their knowledge to the city government in the form of spatial information. In facilitating participatory mapping, many cities established a 'top-down' GIS system to support their decision-making [8]. Many of these 'top-down' GIS applications were established based on spatial data producers' perspective and introduced only a limited type of dataset for participants. These systems were mainly developed based on the expert's view and, in many cases, marginalized Local Spatial Knowledge (LSK) [9]. Sieber [10] also reported that the 'top-down' approach grows skepticism among participants. The potential role of citizens is, for example, underestimated. By giving access to spatial information services, citizens will be able to enhance their knowledge in locating a phenomenon [11] by filling in the information gaps with better quality for urban planning processes [12]. The rapid advancement of Geographic Information and Communication Technology (Geo-ICT) and open spatial information services enables citizens and non-government institutions to fill these gaps left open by government data [13].It is important to allow stakeholders to participate in defining the data specifications for participatory activities. Stakeholders in participatory urban planning monitoring should be given more responsibilities to not only access but also to determine the type and specification of spatial information and technologies for improving their LSK, as well as to comply with regulati...

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The effects of technology use on efficiency, transparency, and corruption in municipal governments

Cited by 9 publications

References 32 publications

Outcomes of open government

Outcomes of open government

The impact of ICT-diffusion on government effectiveness: what role for cultural practices?

Assessing Spatial Information Themes in the Spatial Information Infrastructure for Participatory Urban Planning Monitoring: Indonesian Cities

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