E-Commerce Services in India: Prospects and Problems

Panigrahi, Ashok Kumar; Upadhyaya, Ranjan; Raichurkar, Pramod

doi:10.2139/ssrn.2736822

Cited by 4 publications

(2 citation statements)

References 2 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The contentment of younger consumers is dependent on perceived success as well as offering value to their aspirations. Panigrahi et al (2016) examined and discovered that internet commerce is rapidly and continuously increasing. Many individuals prefer to buy things online from the convenience of their own homes.…”

Section: Factors Affecting Adoption Of E-commerce Among Youngsters In...mentioning

confidence: 99%

Factors Affecting Adoption of E-Commerce among Youngsters in J&K UT: An Empirical Study

Kumar,

Prakash

2023

ijfirm

View full text Add to dashboard Cite

Findings: Four main features of internet purchasing as regarded by young customers are revealed in the research. It was observed that the four important characteristics that impact young customers' impressions of online buying are perceived risk, perceived advantages, perceived trust, as well as perceived ease of use. To summarise, online shoppers continue to lack confidence as well as trust in using the Internet as a commerce channel. When interacting with internet shops, they are most concerned with concerns of privacy as well as trust. If these difficulties are not addressed, they will have a detrimental effect on the future expansion of online commerce in J&K. Practical Implications: People no longer have to leave their homes to shop, yet the situation has completely altered. The computer and internet age accomplished everything. Humans may call it a marketing watershed moment. A huge number of vendors are flooding the market on a daily basis, mostly targeting the youth, owing to the rising frequency of internet use among the young generation. Originality/Value: The factors are availability of technology required for e-commerce business, cost of implementation, privacy and confidentiality, security, income of the population, product's authenticity, good internet service, better after sale services, fast delivery services and trust of consumers.

show abstract

Section: Factors Affecting Adoption Of E-commerce Among Youngsters In...mentioning

confidence: 99%

Factors Affecting Adoption of E-Commerce among Youngsters in J&K UT: An Empirical Study

Kumar,

Prakash

2023

ijfirm

View full text Add to dashboard Cite

show abstract

“…In the long run, this shift in consumer behaviour is projected to be beneficial to the country's economy. Overall, customers are in control, with technology acting as a catalyst for change [4].…”

Section: E-commercementioning

confidence: 99%

Application of E-Pharmacies in India

Agarwal

Parkhi

2021

JPRI

View full text Add to dashboard Cite

Consumer convenience and access are improved through E-pharmacy. This will mostly benefit chronic old patients living in nuclear families, as well as people who are unable to travel to a pharmacy. E-pharmacy also offers competitive prices, making drugs more affordable to those who are less well-off. Consumers in India focused on staying indoors after the COVID-19 lockdown was announced, which forced people to go digital, whether to pay bills or contact doctors. There are no exceptions when it comes to e-pharmacies. Brick-and-mortar pharmacies' home delivery of medicines has also increased. The aim of this paper is to discover and experimentally validate the many characteristics that influence customer acceptance, usage, and intent to suggest E-pharmacy for pharmaceutical purchases. This paper also aims to identify the factors that influence customers on choosing between the various e-pharmacies (PharmEasy, Tata 1mg, Net Meds, Apollo 24x7) providing their service in the market. For this research, the information from 106 respondents was collected and it was found that factors like ease of buying, discounts, user experience, customer care, and availability of the medicines/healthcare products influences their buying behaviour.

show abstract