Driver Acceptance of In-Vehicle Information, Assistance and Automated Systems: An Overview

Abstract

This chapter provides an overview of Human Factors issues relevant to the acceptance by drivers of technology-based systems within vehicles. A distinction is made between issues relevant to systems providing information to support drivingrelated tasks (e.g. navigation), systems that provide some degree of control-based assistance (e.g. Adaptive Cruise Control) and those systems which automate the driving task (e.g. platooning). It is recognised that a range of Human Factors issues will have a direct influence on the acceptance of these systems, including those related to distraction, trust and reliability. Moreover, it is apparent that acceptance itself will impact on system usage, primarily raising issues of reliance. The chapter concludes by highlighting some topics which have received relatively little consideration, but will be critical for the ultimate acceptance of in-vehicle systems.

Drivers’ Acceptance of Advanced Driver Assistance Systems – What to Consider?

“…It can also "lock onto" an object in the adjacent lane while overtaking or in highly curved road segments, and the system does not perform well in heavy rain, snow of fog. Some system versions of the system also do not operate in velocities lower than 30 km/h, whereas others can bring the vehicle to a complete stop and accelerate again if the vehicle in front does (Burnett & Diels, 2014;Larsson, 2012;Sullivan et al, 2016). Similar problems also arise for systems relying on a good visibility and quality of road markings, such as LDW or Traffic Sign Recognition, which might not be fully functional if the sensors or the markings/signs themselves are covered with, for example, snow (Kozak et al, 2006).…”

I want to brake free: The effect of connected vehicle features on driver behaviour, usability and acceptance

“…User acceptance and acceptability of in-vehicle information and assistance systems are essential for several reasons (Burnett & Diels, 2014). Firstly, systems must be accepted if they are then to be used (i.e.…”