Downward Accountability as a Tool to enhance Malaysian NPO's Effectiveness

Abstract

The important role of nonprofit organisations (NPO) as service providers, they have been demanded to prove their accountability towards their stakeholders. Downward accountability mechanism is believed can improve NPO effectiveness. This paper aims to assess the relationship between information disclosure and participation mechanism with NPO effectiveness. This study will employ a quantitative research strategy, and it will be a cross-sectional survey. The instrument that will be used is a structured questionnaire that involved 214 staff from welfare NPOs in the Klang Valley, Malaysia and analysed using Structural Equation Modeling (SEM). The findings will give better insight into the Malaysian third sector. Keywords: Information disclosure; Participation mechanism; NPO effectiveness; Nonprofit organisation eISSN: 2398-4287 © 2023. The Authors. Published for AMER & cE-Bs by e-International Publishing House, Ltd., UK. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), and cE-Bs (Centre for Environment-Behaviour Studies), College of Built Environment, Universiti Teknologi MARA, Malaysia DOI: https://doi.org/10.21834/ebpj.v8i24.4612