Domestic Robots for Older Adults: Design Approaches and Recommendations

Wiczorek, Rebecca; Bayles, Megan A.; Rogers, Wendy A.

doi:10.1007/978-3-030-26292-1_11

Cited by 8 publications

(8 citation statements)

References 20 publications

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“…As for preferences in terms of button appearance, older participants prefer buttons with bright font color over a darker background and buttons with higher contrast. These results seem to have a high correspondence with what was set out in [12].…”

Section: Comparison Of Results In Terms Of Interface Configurationsupporting

confidence: 88%

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Towards the acceptance of care robots by senior users

Herrero

Marcos-Pablos

Gómez-García-Bermejo

et al. 2020

Eighth International Conference on Technological Ecosystems for Enhancing Multiculturality

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The acceptance and usability of robots by their final users differs from the acceptance of other types of technological innovations, and these differences are even more accentuated in the case of Social Assistive Robotics intended for the senior people. In addition, it has to be taken into account that a robotic system that has only been tested with regular users may not meet older users' expectations.For that reason, it becomes necessary to involve the said users in the design and testing process. On the other hand, in the robotics field, it is common practice to try and reuse robotic designs and implementations in different scenarios. However, in the particular case of social robotics, many developed services and robot behaviors do not translate well between domains or even subdomains. In the present paper, we present the results of the first interaction experiments between the humanoid robot Sacarino and two groups of users: middle-aged users under lab conditions and senior users in a care facility. Sacarino is a humanoid mobile robotic platform initially designed to provide information and accompany guests in a hotel. With the current experiments, we aim to explore the extent to which the results obtained in a hotel environment can be extrapolated to the assistive environment and if a robotic system intended for senior people can operate properly in real conditions, having only been tested with regular users.

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Section: Comparison Of Results In Terms Of Interface Configurationsupporting

confidence: 88%

“…In [12], it is mentioned that the seniors lose the ability to understand the double meaning of sentences and even lose the flow of the conversation. They also state that when giving advice to senior persons it is convenient to state explicitly what they need to do.…”

Section: Discussionmentioning

confidence: 99%

Towards the acceptance of care robots by senior users

Herrero

Marcos-Pablos

Gómez-García-Bermejo

et al. 2020

Eighth International Conference on Technological Ecosystems for Enhancing Multiculturality

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“…For example, mobile manipulators are robots that can physically manipulate objects and navigate through environments (Park et al 2020). Assistive robots are not yet widely commercially available for home use (Wiczorek et al, 2020) perhaps due to their size and cost (e.g., PR2, Beer et al, 2012). Broader deployment of robots will be informed by human factors analysis to guide the design of robots for diverse populations (Sheridan, 2016).…”

Section: Introductionmentioning

confidence: 99%

A human factors analysis of the Stretch mobile manipulator robot

Kadylak

Bayles

Galoso

et al. 2021

Proceedings of the Human Factors and Ergonomics Society Annual

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Assistive and mobile robots have potential to support everyday domestic tasks and enable independence for persons in the home. As a first step to evaluating this potential, we assessed the initial unboxing and setup of Hello Robot’s Stretch RE1– a novel mobile manipulator designed for domestic settings. All study procedures took place in the McKechnie Family LIFE Home, which is a smart home research facility on the University of Illinois Urbana-Champaign campus. We used subject matter experts (SMEs) and followed human factors principles to consider obstacles users with diverse needs and capabilities (e.g., older adults, persons with mobility disabilities) might encounter during the unboxing process. We then conducted 50 trials of user testing and critical task analyses in the LIFE home to assess the feasibility and usability for different use cases. Research team members controlled Stretch by using a game controller. We used Stretch to manipulate 15 different types of objects that would be part of domestic activities needed to live independently, such as tasks needed for meal preparation. We documented the frequency of errors, time spent manipulating the object, and informal qualitative feedback from teleoperators during and after each trial (using a think-aloud protocol). Implications for future domestic robot design using human factors approaches are discussed.

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“…Robots are one form of technology being developed to support a range of activities including manufacturing (e.g., Baxter, a multipurpose industrial manufacturing robot; Elprama et al, 2017); search and rescue (e.g., Boston Dynamic’s Atlas robot; Kohlbrecher et al, 2015); delivery services (e.g., Relay, an assistive robot that delivers room-service in hotels; Tussyadiah & Park, 2018); and domestic tasks (e.g., robotic vacuums such as iRobot’s Roomba; Willow Garage’s PR2; Smarr et al, 2014). Increasingly common are assistive robots that can potentially support the daily activities of older adults (reviewed in Wiczorek et al, 2020) or individuals with disabilities (e.g., Hello Robot’s Stretch; Kadylak et al, in press).…”

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confidence: 99%

Maximizing the Benefits of Participatory Design for Human–Robot Interaction Research With Older Adults

Rogers¹,

Kadylak

Bayles

2021

Hum Factors

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Objective We reviewed human–robot interaction (HRI) participatory design (PD) research with older adults. The goal was to identify methods used, determine their value for design of robots with older adults, and provide guidance for best practices. Background Assistive robots may promote aging-in-place and quality of life for older adults. However, the robots must be designed to meet older adults’ specific needs and preferences. PD and other user-centered methods may be used to engage older adults in the robot development process to accommodate their needs and preferences and to assure usability of emergent assistive robots. Method This targeted review of HRI PD studies with older adults draws on a detailed review of 26 articles. Our assessment focused on the HRI methods and their utility for use with older adults who have a range of needs and capabilities. Results Our review highlighted the importance of using mixed methods and including multiple stakeholders throughout the design process. These approaches can encourage mutual learning (to improve design by developers and to increase acceptance by users). We identified key phases used in HRI PD workshops (e.g., initial interview phase, series of focus groups phase, and presentation phase). These approaches can provide inspiration for future efforts. Conclusion HRI PD strategies can support designers in developing assistive robots that meet older adults’ needs, capabilities, and preferences to promote acceptance. More HRI research is needed to understand potential implications for aging-in-place. PD methods provide a promising approach.

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Domestic Robots for Older Adults: Design Approaches and Recommendations

Cited by 8 publications

References 20 publications

Towards the acceptance of care robots by senior users

Towards the acceptance of care robots by senior users

A human factors analysis of the Stretch mobile manipulator robot

Maximizing the Benefits of Participatory Design for Human–Robot Interaction Research With Older Adults

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