Does Web-Scale Discovery Make a Difference?

Kemp, Jan H.

doi:10.4018/978-1-4666-1821-3.ch026

Cited by 5 publications

(3 citation statements)

References 4 publications

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“…19 At UT San Antonio, the number of searches decreased by 5 percent (when Summon was excluded), but fulltext accesses rose 23 percent, 20 with similar trends in use observed at Grand Valley State University. Way, additionally, reported a drop in use of abstracting and indexing (A&I) databases.…”

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confidence: 68%

“…E-journal use rose markedly in the Summon studies when measured through both click-through statistics and full-text downloads in COUNTER JR1 reports. 16 Circulation of print materials also increased, though at a more modest rate compared to e-journals. Circulation statistics of the UT San Antonio's print materials increased 1.2 percent, but Kemp noted the increase was smaller than the enrollment growth for the same year and the effects reported may not be indicative of the benefits of the discovery system.…”

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confidence: 99%

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Maximizing Academic Library Collections: Measuring Changes in Use Patterns Owing to EBSCO Discovery Service

Calvert

2015

CRL

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Despite the prevalence of academic libraries adopting web-scale discovery tools, few studies have quantified their effect on the use of library collections. This study measures the impact that EBSCO Discovery Service has had on use of library resources through circulation statistics, use of electronic resources, and interlibrary loan requests. Additionally, the data were compared against data from similar academic libraries without discovery systems. Findings include a strong growth in e-journal use but a sharp decline in circulation statistics. Implications of discovery on use of the print collection are discussed along with suggestions for improving integration of book and article data.

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confidence: 68%

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confidence: 99%

Maximizing Academic Library Collections: Measuring Changes in Use Patterns Owing to EBSCO Discovery Service

Calvert

2015

CRL

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“…Kemp found that, following the implementation of Summon, print circulations and link resolver activity increased while database, e-journal lookup, and OPAC searches decreased. 16 Looking at a different discovery service, Calvert alternatively observed a decrease in print circulations after her library implemented EBSCO Discovery Service (EDS). 17 She did, however, notice an increase in abstracts viewed and full text articles retrieved in several of her library's subscription EBSCOhost databases.…”

Section: Search Queriesmentioning

confidence: 99%

Measuring Query Complexity in Web-Scale Discovery: A Comparison between Two Academic Libraries

Cohen¹,

Pusnik²

2018

RUSQ

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This study reports on the examination of search transaction logs from web-scale discovery tools at two IndianaT o improve user experiences, libraries continuously seek methods to better understand how users interact with their services. Reviewing actual user interactions-such as chat or e-mail transcripts, online resource usage reports, and search transaction logs-provides the opportunity to identify recurrent themes among resources used, topics of inquiry, and potential research obstacles. Search transaction logs are a particularly attractive dataset for analysis due to their comprehensive nature, as well as their ability to reveal both users' information needs and trends in search behaviors.This study reports on the examination of search transaction logs from two web-scale discovery tools at two academic libraries. Libraries have increasingly adopted web-scale discovery tools over the past several years, and many libraries have implemented these systems as the first line of approach on their websites.1 This prime placement invites usage from all types of users and results in a rich dataset that spans user disciplines and demographics. Analysis of discovery tool transaction logs is a choice assessment strategy because it is anonymous, non-intrusive, and comprehensive. In this paper, the authors discuss how they gathered and classified search queries from transaction logs and then used text analysis tools to identify which subjects were being searched, as well as the complexity of users' searches. The search transaction logs allowed the authors to develop a more captivating message for teaching faculty and librarians regarding the direct ties between discovery tool usage and assigned coursework. This messaging will help deepen campus partnerships to improve users' information literacy skills.

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The Impact of Web-Scale Discovery on the Use of Electronic Resources

Ngo

Hennesy²,

Knabe

2019

Serials Review

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In 2015, the University of California, Berkeley, launched EBSCO Discovery Service (EDS), a web-scale discovery tool, with a goal of improving visibility and usage of collections. This study applies linear regression analysis to usage data for ebooks, ejournals, and abstracts and indexing (A&I) databases before and after implementation of EDS in order to identify correlations between the discovery layer and usage of library electronic resources across platforms. Our findings diverge from conclusions drawn in the previous literature that indicate that resource use generally increases after a discovery tool is implemented. We examine data from a longer period of time than the previous literature had, looking for statistically significant changes in resource use. The discovery layer at UC Berkeley did not lead to equal increases across platforms, but rather to a complex array of increases and decreases in use according to a variety of factors.

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Does Web-Scale Discovery Make a Difference?

Cited by 5 publications

References 4 publications

Maximizing Academic Library Collections: Measuring Changes in Use Patterns Owing to EBSCO Discovery Service

Maximizing Academic Library Collections: Measuring Changes in Use Patterns Owing to EBSCO Discovery Service

Measuring Query Complexity in Web-Scale Discovery: A Comparison between Two Academic Libraries

The Impact of Web-Scale Discovery on the Use of Electronic Resources

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