“…Our findings both replicate and qualify the “intuitive retributivism” hypothesis, according to which people, when thinking about appropriate punishment for another person’s wrongdoing, are concerned with re-balancing the scales of justice. Our results are also consistent with other empirical research showing that cues of understanding, remorse and apology increase punishment satisfaction (Bauer & Poama, 2020; Funk et al, 2014; Gollwitzer & Denzler, 2009; Gollwitzer et al, 2011; Molnar et al, 2020). These findings suggest the psychological plausibility of communicative theories of punishment, which argue that the goals of punishment are to send a message to perpetrators that they have violated a community norm or law and that they must respond appropriately with regret, apology, and ideally offers of reparation and attempts at rehabilitation.…”