Does privacy assurance on social commerce sites matter to millennials?

Wang, Yichuan; Herrando, Carolina

doi:10.1016/j.ijinfomgt.2018.10.016

Cited by 133 publications

(97 citation statements)

References 98 publications

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“…This highlights that seals by independent certifying agencies like TRUSTe and VeriSign did not assure individuals about the misuse of their personal information. This result was not consistent with the findings by Wang and Herrando [40] and Gong et al [39]. This is potentially due to digital tracing apps being typically controlled by the government and independent certifying agencies are not involved.…”

Section: Discussioncontrasting

confidence: 69%

“…According to a study on the motivation to self-disclose personal information in mobile applications, the privacy policy is an effective strategy to address privacy concerns due to the existence of a negative relationship between the two constructs [39]. This indicates that individuals are more likely to share their personal information if they feel the information is protected and will not be misused [40]. Therefore, it is hypothesized that H1: Perceived effectiveness of privacy policy negatively influences privacy concerns relating to DCT apps.…”

Section: A Perceived Effectiveness Of Privacy Policymentioning

confidence: 99%

“…Gong et al [39] confirmed that the perceived effectiveness of industry self-regulation lowers privacy concerns in disclosing personal information on mobile applications. Consequently, users of these applications are more likely to disclose personal information as they trust and believe in the industry's self-regulation [40]. In the context of the contact tracing application, users will have lower information privacy concerns if the industry self-regulation of the application is perceived to be effective.…”

Section: B Perceived Effectiveness Of Industry Self-regulationmentioning

confidence: 99%

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Digital Health Innovation: Exploring Adoption of COVID-19 Digital Contact Tracing Apps

Singh

Sharma

Jones

et al. 2024

IEEE Trans. Eng. Manage.

114

140

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With the outbreak of COVID-19, contact tracing is becoming a used intervention to control the spread of this highly infectious disease. This article explores an individual's intention to adopt COVID-19 digital contact tracing (DCT) apps. A conceptual framework developed for this article combines the procedural fairness theory, dual calculus theory, protection motivation theory, theory of planned behavior, and Hofstede's cultural dimension theory. The study adopts a quantitative approach collecting data from 714 respondents using a random sampling technique. The proposed model is tested using structural equation modeling. Empirical results found that the perceived effectiveness of privacy policy negatively influenced privacy concerns, whereas perceived vulnerability had a positive influence. Expected personal and community-related outcomes of sharing information positively influenced attitudes toward DCT apps, while privacy concerns had a negative effect. The intention to adopt DCT apps were positively influenced by attitude, subjective norms, and privacy self-efficacy. This article is the first to empirically test the adoption of DCT apps of the COVID-19 pandemic and contributes both theoretically and practically toward understanding factors influencing its widespread adoption.

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Section: Discussioncontrasting

confidence: 69%

Section: A Perceived Effectiveness Of Privacy Policymentioning

confidence: 99%

Section: B Perceived Effectiveness Of Industry Self-regulationmentioning

confidence: 99%

See 1 more Smart Citation

Digital Health Innovation: Exploring Adoption of COVID-19 Digital Contact Tracing Apps

Singh

Sharma

Jones

et al. 2024

IEEE Trans. Eng. Manage.

114

140

View full text Add to dashboard Cite

show abstract

“…The vast majority of the university students in the sample are influenced by the survey method. Nevertheless, it is important to indicate that university students are commonly used when analyzing the millennial population (e.g., Molinillo et al, 2018b;Wang and Herrando, 2019).…”

Section: Methodsmentioning

confidence: 99%

Millennial Consumer Preferences in Social Commerce Web Design

Anaya‐Sánchez¹,

Castro-Bonaño²,

González-Badía³

2020

RBGN

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Purpose-Considering the context in which social commerce has changed the way consumers search for information and share experiences, the objective of this study is to understand how three factors of web design (usability, functionality, and sociability) influence consumers' cognitive and affective assessments and affect their intention to buy. Design/methodology/approach-Using the PLS technique on a sample of 230 millennials who are regular social commerce users, this study is adapted to the social context of the existing literature on website quality, as well as theories of social learning and consumer intention to buy. Findings-We used the results to compare the study's 9 hypotheses, thereby linking variables of web design and socialization in e-commerce environments with components of social learning theory. Originality/value-This article expands the understanding of the influence of design in social network website environments on consumer assessments and, consequently, their intention to buy, highlighting the importance of design for affective assessments. It also provides relevant information to professionals on how to design their websites to improve consumer purchase attitudes and behaviors, allowing them to focus on how to improve the user experience through web design within the context of continuously changing devices and consumer preferences.

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“…UTAUT2 illustrates how consumers adapt to technology. Millennial consumers also concerned about risk perception in deciding whether they should purchase online or not (Wang & Herrando, 2019). Lestari (2019) and Amrullah & Priyono (2018) even added that perceived risks have a positive effect on attitudes and intentions to adopt e-commerce.…”

Section: Introductionmentioning

confidence: 99%

Understanding online shopping adoption: The unified theory of acceptance and the use of technology with perceived risk in millennial consumers context

Piarna¹,

Fathurohman²,

Purnawan³

2020

JEMA

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Online shopping is growing so rapidly and has attracted millennials in various way. Unfortunately, the discussion regarding the adoption of online shopping in millennial consumers' context with perceived risk application was still limited. Therefore, the purpose of this study was to investigate the effect of performance expectancy, expectation efforts, social influence, facilitation conditions, hedonic motivation, price value, habits, and perceived risks on behavioral intentions and use behavior. This study also discusses the effect of perceived risks on financial risk, performance risk, and privacy risk. This study can be classified as explanatory research with purposive sampling and partial least square as sampling techniques and data analysis. This study was designed to focus on individuals who can be classified as an online shopper with a range of age of 18-35 years old. The results show that the millennial generation is influenced by the social environment and habits in shaping their behavioral intention. Millennial consumers are also proving very concerned about their perceived risk of financial, performance, and privacy issues when doing online shopping. Interestingly, six of the factors studied (performance expectancy, effort expectancy, facilitating conditions, hedonic motivation, price value, and perceived risk) do not have any influence on the intention to use online commerce technology.

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Does privacy assurance on social commerce sites matter to millennials?

Cited by 133 publications

References 98 publications

Digital Health Innovation: Exploring Adoption of COVID-19 Digital Contact Tracing Apps

Digital Health Innovation: Exploring Adoption of COVID-19 Digital Contact Tracing Apps

Millennial Consumer Preferences in Social Commerce Web Design

Understanding online shopping adoption: The unified theory of acceptance and the use of technology with perceived risk in millennial consumers context

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