Does emotional engagement matter in dark tourism? Implications drawn from a reflective approach

Σιγάλα, Μαριάννα; Steriopoulos, Effie

doi:10.4324/9781003266723-5

Cited by 6 publications

(6 citation statements)

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“…In general, the authors argue that emotions and involvement may serve to commit the partner to the alliance, thereby increasing the longevity of the relationship between organizations and customers (or visitors). According to Sigala and Steriopoulos (2021), research in emotions suggests there are various factors that can trigger either positive or negative emotions (Ding and Tseng, 2015). One such factor is storytelling.…”

Section: Discussionmentioning

confidence: 99%

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Factors influencing touristic consumer behaviour

Santos

Ramos

Sousa

et al. 2021

JOCM

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PurposeThis paper aims to present a content analysis of two major constructs among tourism settings, namely involvement and emotions, strictly related to tourist behaviour, due to the fact that there are still some critical gaps in the knowledge about tourists' emotions and involvement.Design/methodology/approachAn in-depth content analysis of involvement and emotions was adopted as the methodological approach. This methodology addressed an amalgam of different definitions, frameworks, mixed theoretical and practical applications and approaches, results, comparisons as well as a blend of a set of scales of involvement and emotions by confrontating of authors.FindingsThe major findings state that emotions and involvement demonstrate greater progress and scientific development to the level of tourism, marketing and consumer behaviour, representing an important issue for the integrated tourism experiences.Originality/valueThis study presents a critical reflection on the importance of emotions and involvement in specific contexts of leisure and tourism.

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Section: Discussionmentioning

confidence: 99%

“…Some tourists (e.g. ancestral tourists) live highly emotional experiences based on factors happening prior to and during travels (Sigala and Steriopoulos, 2021). In that case the emotional analysis is very important to identify how the experience is perceived (Mehtiyeva and Prince, 2020).…”

Section: Authormentioning

confidence: 99%

Factors influencing touristic consumer behaviour

Santos

Ramos

Sousa

et al. 2021

JOCM

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“…Storytellers create the world rather than simply recording it (Olson, 2016). In a story, there is a plot, a setting and a narrator with the aim of creating a final point to be made (Sigala & Steriopoulos, 2021). Storytelling has a significant role in both supply and demand in tourism, as the known stories about the site can be commodified for the visitors, thus increasing the appeal of the site, and enhancing the tourists' experience (Kuz ˇnik & Veble, 2018;Lennon, 2018;Tercia et al, 2022).…”

Section: Storytelling In Heritage Sitesmentioning

confidence: 99%

Chernobyl dreams: investigating visitors’ storytelling in the Chernobyl exclusion zone

Ojala

2022

IJTC

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Purpose Little is known about the overall meaning of the Chernobyl exclusion zone (CEZ) from the visitors’ point of view. Conceptualizing the zone as a storyscape and its narratives as intangible heritage resources, this study aims to investigate the visitors’ engagement with these resources and the resulting articulations from the engagements as translated into verbal and visual storytelling. Design/methodology/approach Participant observation and participant generated images in combination with in-depth interviews with different types of tourists were conducted. This paper uses the photographs chosen by the interviewees themselves as a photo essay to explore the evocation of stories through narrative engagement. Findings Through participant-oriented research, this study identified three dominant storytelling themes through which visitors focus their understanding of the CEZ. Visitors’ narrative engagements and visual storytelling co-produce the site and entail fluid and even conflicting narrative articulations about the CEZ and its cultural significance. Research limitations/implications The discoveries of this study stem from a unique developing heritage site. This study provided a more nuanced understanding of the different visitor categories in the CEZ and their group-specific ways to articulate, imagine and co-produce the storyscape of Chernobyl. Originality/value Gaining insight into the verbal and visual storytelling of tourists will contribute to the discussion of narrative consumption of different consumption profiles in tourism sites in addition to the mediation and construction of entangled memory spaces.

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“…In consequence, a research imbalance that favors darker attractions has developed (Rajasekaram et al, 2022). Calls therefore persist for more research into the diversity of lighter attraction experiences (Janoske McLean & Vibber, 2021;Light, 2017;Light & Ivanova, 2021;Rajasekaram et al, 2022;Yu & Egger, 2022), and specifically, their use of re-enactments and RTG-led tours (Sigala & Steriopoulos, 2021;Wang et al, 2021;Wyatt et al, 2021).…”

Section: Introductionmentioning

confidence: 99%

Re-enactment in Lighter Dark Tourism: An Exploration of Re-enactor Tour Guides and Their Perspectives on Creating Visitor Experiences

Wyatt

Leask

Barron

2023

Journal of Travel Research

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This study explores the perspectives of re-enactor tour guides (RTG) concerning their role and re-enactment of dark histories—an overlooked topic within dark tourism research. A conceptual model is proposed that reflects the role of RTGs and how they differ from re-enactors and non-acting tour guides. The model was developed from data collected using rich picture building (RPB) during focus groups with RTGs at three lighter dark visitor attractions. The findings reveal RTGs are passionate about the history and committed to delivering memorable visitor experiences. They also reveal RTGs can offer attraction management constructive feedback and ideas to enhance the visitor experience. The study extends existing literature and provides important insights pertaining to RTGs and the re-enactment of dark histories within lighter dark tourism.

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Does emotional engagement matter in dark tourism? Implications drawn from a reflective approach

Cited by 6 publications

References 0 publications

Factors influencing touristic consumer behaviour

Factors influencing touristic consumer behaviour

Chernobyl dreams: investigating visitors’ storytelling in the Chernobyl exclusion zone

Re-enactment in Lighter Dark Tourism: An Exploration of Re-enactor Tour Guides and Their Perspectives on Creating Visitor Experiences

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