2019
DOI: 10.32796/ice.2019.909.6901
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Does e-commerce facilitate or complicate SMEs' internationalisation?

Abstract: The effects of the digital revolution on the internationalisation process of SMEs are yet to be addressed. This empirical evidence drawn from a recent survey on Italian companies operating in the food and fashion industries shows that only a few Italian companies use e-commerce to grow in foreign markets: SMEs still face traditional obstacles and new e-commerce-specific barriers arise, such as the lack of knowledge concerning foreign digital markets, the legal requirements for e-commerce and the lack of knowle… Show more

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Cited by 6 publications
(7 citation statements)
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References 34 publications
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“…Reducing costs [9] If a company only relies on offline stores, it will require a lot of costs to create outlets in several branches, moreover the uneven income generated from each outlet. Therefore, if a company uses E-Commerce for marketing, it will reduce costs a lot because it only needs to pay for creating E-Commerce and should not worry about bankruptcy or decreased income from each outlet in the branch.…”
Section: Resultsmentioning
confidence: 99%
See 1 more Smart Citation
“…Reducing costs [9] If a company only relies on offline stores, it will require a lot of costs to create outlets in several branches, moreover the uneven income generated from each outlet. Therefore, if a company uses E-Commerce for marketing, it will reduce costs a lot because it only needs to pay for creating E-Commerce and should not worry about bankruptcy or decreased income from each outlet in the branch.…”
Section: Resultsmentioning
confidence: 99%
“…A system product, method, equipment, and computer program to provide location-based functions and cellular e-commerce which consists of a central processing unit including processor, storage device, and programming stored in storage devices, display devices, etc. are required to run the basics of e-commerce [3].…”
Section: Introductionmentioning
confidence: 99%
“…Similarly, Elia et al (2019) reported that SMEs fail to use online sales transactions because of their inability to use available online trading channels and their difficulties communicating well. Based on this, Patma et al ( 2020) stated that due to the reluctance of SMEs to adopt e-commerce in their business systems, universities need to provide comprehensive training and assistance through information technology support to encourage financial reporting and marketing of IT-based products and services.…”
Section: E-commercementioning
confidence: 99%
“…If companies do not invest in online business, they could lose their competitive advantage. ''Cross border ecommerce (CBES)'' refers to selling products or services on international markets via Internet channels (Elia et al, 2019). Main initiators of this trend are the world's largest e-commerce markets: China, United States of America, and Great Britain.…”
Section: Critical Success Factors For Small and Medium Sized Enterprisesmentioning
confidence: 99%